Job Description

Site Name: Singapore - Rochester Park
Posted Date: Feb 1 2023
Job Purpose As a Regional Business Intelligence Manager, you will be responsible for:

• Improve and sustain the quality of business decisions in accelerating performance by Sales & Marketing in the Greater China Intercontinental (GCI) region, routine data analysis from multiple internal/external data sources and enhance the overall commercial effectiveness
• Help drive the Regional Omnichannel execution in all LOCs through best in class and/or novel omnichannel analytics
• Championing Advanced Analytics capability as a regional service and promoting its value to the business by facilitating data-informed decision-making through insights and prediction analysis of market, customer and competitive behavior trends
• Be the advocate to upskill overall analytics capabilities in conducting data driven approach strategic analysis at all levels (beyond BI).
• Involves working with cross-functional teams finance, supply chain, commercial operations, marketing and sales in the marketing ensuring delivery of coherent performance measurement, tracking systems and analytics for ongoing daily operations and strategic planning
• Partnering with and supporting the LOC BI operations
• Ensure synergies in reporting systems

Primary responsibilities

• Support regional Omnichannel ambition with support from strong Omnichannel Analytics, including but not limited to: Reporting /Dashboards, Bespoke customer engagement analysis, Lead \xe2\x80\x93 lag reporting and correlation, etc.
• Display comprehensive knowledge of market environment, systems and processes, and enable data integration across different commercial channel and systems
• Exhibit deep engagement and establish strong partnership with business owners to ensure comprehensive use of data in commercial decision making and continuous improvement in data analytic capability for sales & marketing organization
• To analyse different sources of data (internal and external [e.g. IQVIA, Infrared, Veeva, etc.]) and compile a range of reports on a periodic basis in accordance with GSK standards on company\xe2\x80\x99s performance as well as competitors\xe2\x80\x99 activities and thereby enable the decision makers to make sound business decisions.
• Manage business intelligence relationship with GCI tech, global tech and 3rd Party vendors
• Continuously drive improvement in data accuracy and connectivity across different commercial platform/ system
• Responsible for development and reporting of timely and accurate KPIs for the business including key performance indicators including the automation of regional performance dashboard.
• Take responsibility for deployed solutions with core functions that include interfacing with internal customers, management of complex business rules and processes, data validation and quality assurance, identification and resolution of issues
• Stakeholder management, extensive liaising with LOC commercial BI and tech leads in LOC, region and global.
• Rapid response to events and regional needs: facilitating fast feedback cross-functionally and driving rapid adoption of best practice within cluster

Why you?

We are looking for professionals with these required skills to achieve our goals:

• Degree in Business, Management, Accounting, Economics, Statistics, Finance or STEM
• Minimum 6 years of experience in Business Intelligence, Marketing, Market Insights, Customer Insights or Commercial Operations
• Experience in pharma, pharma consulting, pharma analytics, healthcare consulting or healthcare analytics
• Exceptional MS Excel automation skills (minimum 3 years of experience)
• Knowledge of other tools like R/Python/SQL/PowerBI is an advantage
• Knowledge of advanced analytic techniques (statistics) and software tools/ database software is a plus
• Capable of working across boundaries and functional areas
• Excellent oral and written communication skills
• High resilience and agility
• Strategic and analytical mindset
• Full project lifecycle appreciation
• Creative in problem solving
• Demonstrable evidence of multi-cultural sensitivity

Why GSK? GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves \xe2\x80\x93 feeling welcome, valued and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. To learn more about Singapore GSK and our people, please click on this link: https://www.linkedin.com/company/glaxosmithkline/life/gsksingapore

• LI-GSK

GSK is a global biopharma company with a special purpose \xe2\x80\x93 to unite science, technology and talent to get ahead of disease together \xe2\x80\x93 so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns \xe2\x80\x93 as an organisation where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to impact the health of 2.5 billion people around the world in the next 10 years. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it\xe2\x80\x99s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We\xe2\x80\x99re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK\'s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.