Job Description

Responsibilities About The Company Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, includ Responsibilities About The Company Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. Why Join Us At ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at ByteDance. About The Team We are seeking a motivated Regional Food Program Manager with a strong Catering Equipment and Space Planning focus for our Centre of Excellence team, to be the POC for all things F&B related for our employees within the Region. We've gone through monumental growth over the past couple of years and this position will play an integral role in supporting our future continued success. This position will be required to collaborate with various business, technology and operations team members and leaders to provide excellent end user service and experience. In addition, the Regional Food Program Manager is expected to help contribute to, and improve product, strategy and features. This role will have a specialist focus on Catering Equipment system development and operational management. We are the unsung heroes of the company, passionate about serving our stakeholders and all who step into our office. There is never a dull moment and so much to learn! Job Responsibilities - Strategically manage and support the wider food operations and workplace management teams - Create policies and guidelines that will help optimize current processes to support the local Food Coordinators to accomplish their SLA - Possess significant working knowledge of functional standards in each country in order to maintain and improve process quality for all catering operations -Ensure internal and external supplier compliance with company food safety policy -Engage with internal stakeholders to further expand on training and execution of equipment and space planning guidelines - Supporting management with reports and presentations - Engage with multiple offices as a cross-functional role. Support all other catering-related services (daily snack and beverage options, special internal and external event catering supervision, etc.) in regional offices - Assess food process safety and quality. Investigates and resolves employee complaints and concerns - Foster and maintain positive relationship with vendors supporting the procurement teams - Responsible for other duties as needed. Qualifications Qualifications - Bachelor's degree or above with minimum 5 years of professional experience in related industries - Profound Operational and office setup exposure (Qualification beneficial) - Experience of catering service provider management, understanding the structure of outsourced catering services - Experience in on-site catering management in technology companies - Budget control, analysis and reporting - Ability to communicate and collaborate effectively with a diverse range of people and job functions - Tech-savvy and ability to navigate different applications and platforms - Proficient in Microsoft Office (Word, PowerPoint, Excel and Project) - Strong organizational, analytical and problem solving skills - Excellent organizational, interpersonal and multi-tasking skills - Ability to remain energetic in a fast-paced environment Preferred Qualifications: - Multi-language speaker is preferred - Bachelors Degree in hospitality management or catering management is preferred. ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.