Regional Isc Program Specialist
Singapore, Singapore
Job Description
You will be part of our regional International Supply Chain team, enabling our customers to optimize their supply chains through our order management + sea transportation management solutions.
YOUR ROLE
Your primary objective is to ensure delivery of operational commitments + development plans for high profile International Supply Chain (ISC) customers across our origins while focusing on the following tasks.YOUR RESPONSIBILITIES
- To develop + maintain expert knowledge of customers’ business needs + our solutions offering.
- To build strong relationships with our customers + network through daily interaction.
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To maintain + improve all documents of allocated accounts such as standard operation procedures (SOP) +
working instructions. -
To ensure awareness + full understanding of all customer related processes + deliverables by providing
regular training to internal stakeholders. -
To establish + improve the operational control environment in collaboration with data analysts to ensure
near real-time visibility on key performance indicators + leading process measures. -
To identify performance gaps + collaborate with origin offices to perform preventative/corrective actions +
escalate structural issues + risks related to systems/resources/facilities. - To organize, prepare + conduct regular performance reviews.
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To co-create, document + deliver improvement initiatives based on the agreed supply chain value roadmap
with customers
YOUR SKILLS AND EXPERIENCES
Your strong project management skills + knowledge of ISC solutions, along with your operational experience + relationships will be the key to your success.You will be successful in this role because of your knowledge across our operations, products + services; because you possess the key attributes we are looking for.
GOOD REASONS TO JOIN
We are interested in individuals who demonstrate drive and a customer-focused mindset. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to build your logistics career, start a conversation with us and click apply today!
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Job Detail
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Job IdJD1041576
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned