Job Description

SUMMARY OF THE ROLE

• Regional IT Manager

Are you a hands-on IT Manager with detailed SAP knowledge? Mammoet is looking for an IT expert, who will be responsible for the APAC.

Responsible for maintaining and developing the day-to-day ICT operation in the APAC region and managing a lean regional team. Finding the right balance between regional business and global ICT requirements in order to contribute to ICT & business goals. A broad range of activities, in almost all areas of IT. Servicing multiple locations in the APAC region, the job includes some traveling.


WHAT YOU’LL BE DOING
Manage a team of IT support specialists

• Lead and develop team, shared responsibility for recruitment, training, and development.
• Perform appraisal interviews
• Coach agents, identify strengths and development opportunities
• Transfer knowledge
• Monitor quality of work

Business Partnering

• Business stakeholder engagement
• Improve business productivity
• Drive global, regional, and local projects

ICT Support

• Provide support, service, and solutions to the business according to service level agreements
• Execute changes
• Maintain KPI’s
• IT compliance matters

Reporting

• Prepare, compose and analyze critical monthly management information on key performance indicators
• Report on KPI
• Report on supply chain partner
• Trend analysis

Administration

• Coordinate, execute, maintain and or improve administrative activities and systems, in line with internal requirements
• Define yearly budget and manage the budget
• Document and coordinate data on customer requirements
• Record required data in the (sub)system(s) such as Topdesk
• Time registration

WHAT YOU’LL NEED

• Bachelor’s degree or equivalent additional work experience is required.
• Minimum 7 years relevant IT experience in an international service/production industry or environment.
• ICT Service Management, advanced understanding
• Detailed SAP Knowledge, good knowledge of Microsoft SCCM and Intune
• Possess good business acumen and service-minded
• People management skills

WHAT YOU’LL GET

• Become part of our values – Love the work, Result Count, Take Care, Be Responsible, and Perform as a Team
• We are a global team of diverse colleagues who share a passion for excellence and have a culture of trust and empowerment to make our ideas a reality
• We focus on personal and professional development to grow internally within our organization
• Mammoet offers a wide variety of benefits such as flexible working hours as well as a hybrid working environment, an attractive remuneration package (fixed/variable)

WANT TO KNOW MORE?

• Get in touch – email manish.kumar@mammoet.com
• Take a look at mammoet.com

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