Job Description

Company Description
Informa Global Markets, part of the international FTSE 100 Informa group, is a leading source for independent, actionable intelligence on global credit, rates and foreign exchange markets. Informa Global Markets is strengthening its FX and Fixed Income research team. We are now seeking candidates to help produce our unique mix of market driven insight, intelligence and strategies for a primarily front-office audience of demanding decision makers in the sell and buy side. The position is to cover the APAC time zone from in-region, though our subscription audience is global.


The role of the Regional IT Manager is to ensure optimal performance of the Informa Financial Intelligence (IFI) information technology systems and operations in alignment with the business objectives of the organization. The Regional IT Manager will provide technical expertise, guidance and support on the operations and maintenance of infrastructure, mission critical applications, servers, software, hardware, systems operations including needs analysis, problem solving, disaster recovery plans, and information security. The Regional IT Manager will coordinate closely with the IFI Global Director of IT Operations, the Informa Global Support, and cross-functional Information Technologist across the organization to identify, recommend, develop, implement, and support cost-effective technology solutions in line with the organization’s strategic vision. This person will also participate in defining and implementing IT policies, procedures, and best practices. This position is based in Singapore. The incumbent will travel, as required to local offices, countries in Asia Pacific region, the United States, and the United Kingdom in order to implement technology solutions and provide technical support Responsibilities:

• Specific responsibilities of the Regional IT Manager include, but are not limited to, the following:
• Ensuring the smooth running of the IT operations locally and mote locations in a follow-the-sun support model, which include user support, IT systems, applications, domain services, communications, and connectivity;
• Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning
• Monitoring, upgrades, backups and maintain of all hardware and software systems;
• Managing crisis situations, which may involve complex technical hardware or software problems;
• Providing guidance and support to local and remote IT staff as they perform troubleshooting and maintenance tasks on servers, applications, end user computing platforms, and other technology related environments;
• Perform network/applications/systems configuration assessments, and implementing Hardware/software upgrades and improvements;
• Planning and executing technology projects and system implementations in an organized and effective manner;
• Establishing project scopes, goals, timelines, resources, and deliverables that support business goals and tracking projects progress;
• Assisting IT staff in planning and managing new office build outs, and office moves;
• Mentoring and training IT staff on supporting IFI infrastructure, systems, platform and end-user community;
• Planning and developing IT budgets, obtaining competitive prices from suppliers, to ensure cost effectiveness;
• Maintaining up-to-date documentation of IT infrastructure and equipment in each office;
• Recommending information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements;
• Developing, and implementing new IT procedures, reviewing and enhancing existing procedures;
• Suggest new technologies, equipment and systems to assist changing requirements.
• Update evolving technologies and recommend improved equipment and systems.
• Problems resolution; evaluating trends; anticipating requirements;
• Developing, and implementing new IT procedures, reviewing and enhancing existing procedures;
• Suggest new technologies, equipment and systems to assist changing requirements.
• Update evolving technologies and recommend improved equipment and systems.

Qualifications

• Demonstrated ability to manage IT systems and staff locally and remotely through appropriate technology;
• Demonstrated ability to plan and execute technology projects and system implementations effectively;
• Comprehensive understanding of network architecture, client/server technology/applications and cloud hosting services;
• Management skills with demonstrated experience in managing multiple projects simultaneously;
• Strong oral and written communications skills in English, able to speak Chinese and/or Japanese is a plus;
• Ability and willingness to travel in the APAC region, United Kingdom and the United States as required;
• Experience working as a team leader coupled with strong problem solving and communication skills required;
• Hands-on experience working with MS Windows Server, Active Directory, MS SQL Server, Linux/Unix Operating Systems, back Backup software, database and AWS cloud hosting services;
• Software development abilities is a plus
• Bachelor' Degree in Computer Science or related field
• 5+ years' experience in information technology management

Additional Information
Why work at Informa Employee experience is very important to us at Informa. On top of joining a supportive, diverse and ambitious team that welcomes all types of candidates, we are also flexible with different working patterns and prioritize promotions internally. Our benefits include:

• Learning and development plan to assist with your career development
• 20 days annual leave and a day off for your birthday!
• Competitive Benefits
• Work with high quality specialist products
• Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
• Regular social events and networking opportunities

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics.