Provide strategic level guidance and act as a point of escalation for all projects in region for the allocate enterprise clients.
Be the key driver to build project pipelines across multiple enterprise client accounts and continuously looking to increase the revenue wallet share for project management services.
Prepare and maintain the capital expenditure plan in accordance with Client budgeting approval process.
Be the subject matter experts (SMEs) on the account and support Alliance Directors in terms of all project matters and delivery.
Challenge the way projects are delivered and seek continuous improvements.
Be accountable for the coordination of account resources (IT, FM, Projects) to determine project scopes prior to project approval.
Support and guide the delivery of all Projects within APAC.
Oversight of all contracted Project Managers and Project Management companies from a Program perspective as required to ensure project compliance with account standards, including the familiarization, on-boarding, utilization and adherence to the client specific playbooks.
Ensure use of Project Management systems and tools, training of delivery Project Managers to ensure the full deployment of systems and tools.
Support and guide the Area / Country Project Business Lead in the early preparedness and identification of PM resources needed to meet project demand throughout the region, as appropriate.
Essential Duties
Understand the client\'s business and be the spokes person for positioning their projects with the business in a business context e.g. in terms of return on investment, employee retention and attraction etc.
Participate in performance review/Quarterly Business Review\'s (QBR\'s) meetings with client
Ensure application of and provide training on documents defining the project, including, but not limited to account specific Playbook requirements, employer requirements, and account orientation requirements.
Support management in the sourcing, assessment and early preparedness of qualified variable project management staff in line with project pipe-line work across region.
Confirm and seek approval of Project Management fees for variable Project Managers and changes to core team.
Oversee the onboarding of all project resources to the region.
Support Project Managers, as required, in establishing non-Playbook Regional Procedures including tender and purchasing procedures for consultants, contractors, etc. Liaise with supporting functions (e.g. Supply Category Management, Accounts Payable etc.), as required, to negotiate and prepare appropriate agreements for all parties necessary in the execution of the work, including bid packages and contract documents.
Prepare and maintain the projects procurement strategy for the region including management of existing project framework consultants.
Provide oversight of project delivery to ensure project documentation is accurate, co-ordinated, and properly documented.
Ensure the use of the Project Management System, training of variable staff to ensure the full deployment of systems and tools.
Perform periodic spot-audits of Project documentation on active projects including, but not limited to Project Management Plans, Risk Registers, Change Control Log, Cost trackers etc.
Work closely with Project Managers to establish communication procedures and filing systems for projects and set up appropriate tracking of necessary approvals of all kinds.
Ensure active Risk Management and Value Engineering are applied to projects.
Ensure all parties understand the account goals prior to start of project and monitor throughout project for compliance to standards and Playbook processes at a Program management level specifically to manage key milestone deliverables.
Ensure Project team is coordinated with all other Property service lines in the preparation, delivery and hand-over of project work.
Support the development of early project scope, cost, schedules (i.e. Charters, etc.) and providing critical due diligence project support in the lead up to Business Financial Approval.
Support Project Managers to ensure invoices are reviewed for conformity with documentation requirements, completion status and processed in a timely manner.
Value
Benchmark and tabulate key data from projects to build historic referencing and establish pricing and performance metrics for future projects.
Drive client value by identifying and introducing efficiencies in ways of working.
Holistically consider the bundling of projects, or elements across projects to leverage economies of scale.
Maintain pre-agreed KPIs across the region, develop action plans where required across consultants.
Required Knowledge and Skills:
At least ten years\' project management or construction management experience, or any similar combination of education and experience.
Program Management qualification and at least 4 years\' experience in a similar role
Must be detail-oriented, analytical and computer-literate with proven leadership skills.
Knowledge and understanding of construction practices and techniques, contract laws, project controls and building support systems.
Proven record of providing excellent internal and external customer service
Excellent interpersonal skills and problem-solving ability.
Strong verbal/written communication skills in both English and local language.
Occasional travelling required.
Qualifications and Education:
Bachelor\'s degree in Construction Management, Architecture, Engineering, Business or equivalent to appropriate 4-year college program.
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry\'s most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.