Job Description

The position holder is responsible for driving aftermarket sales in MRO business and spares, achieving annual sales target & profitability with assigned customers within the APAC region. They are also expected to develop and maintain close customer association, gather competitive commercial intel from internal and external sources, and provide forward recommendations for business growth.What You Can Expect of the Job

• You'll develop and drive sales strategy and campaigns for MRO business & spare sales, including landing gear overhaul campaigns, component modifications or retrofit campaigns and initial spares provisioning.
• You'll advance and secure long-term contracts, including understanding market trends and identifying opportunities, driving sales pursuit, building business cases, and leading commercial & contract negotiations.
• You'll position and market Liebherr-Aerospace aftersales services/products, such as health management and predictive maintenance solutions and surplus trading for incremental sales.
• You'll achieve annual financial targets for both sales revenue and EBIT.
• You'll cultivate, manage and develop strong business relationships with customer's key stakeholders, maintain routine interface with customer contacts at all levels and ensure excellent customer service and experience.
• You'll act as the escalation point to the customer for Account Receivables and ensure the customer's statement of account with Liebherr is healthy.
• You'll support and drive regular customer satisfaction surveys (e.g. annual Airbus supplier rating, AER trust survey).
• Any other duties as assigned.

What We Expect of You

• Degree in International Business, Business Management, Aerospace / Mechanical Engineering, or other equivalent discipline.
• Proven professional experience in business development / sales & marketing / customer service roles or equivalent, preferably in the aerospace/aviation industry.
• Extensive network within the aerospace/aviation industry.
• Strong business acumen, vision of short, mid, long-term strategy and a customer focused mindset.
• Excellent demonstrated proficiency in efficient usage of digital tools, such as CRM applications (e.g. MS Dynamics), MS Office suite, Power BI, Online IT Platform.
• Excellent interpersonal, presentation, negotiation and communication skills: fluent English (written/oral); additional relevant language(s) of advantage.
• In depth understanding of P&L, legal and regulatory requirements.
• Ability to put together a business proposition (including business case/plan, review of offer, and presentation).
• Good team player with the ability to work independently in a multi-cultural and fast paced business environment and display a strong sense of accountability.
• Work on a flexible schedule which may involve working outside of regular business hours (as required from time to time).
• Support meetings, seminars, workshops, exhibitions and company functions/events.
• Business travel, possibly on short notice, estimated 30% - 50%.

What We OfferExperience the Liebherr Culture and Belief of xe2x80x9cOne Passion. Many Opportunities.xe2x80x9d Immerse in our diversified workforce and make a meaningful, real-world impact with our organisation. We offer a competitive starting salary along with comprehensive medical and dental benefits. Additional perks include two-way transportation provided to/from Clementi MRT, a friendly and nurturing environment and good work-life balance.Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Kok Hau Xuan Brandon.One Passion. Many Opportunities.The companyLiebherr-Singapore Pte Ltd is part of the globally acting Liebherr Group. The company is responsible for the sales and after-sales services for ship and offshore cranes, earthmoving equipment, crawler cranes, tower cranes, mobile cranes, port equipment, refrigerators, freezers and the repairing of aerospace components.xe2x80x8bxe2x80x8bLocationLiebherr-Singapore Pte. Ltd.No 8 Pandan Avenue609384 SingaporeSingapore (SG)ContactKok Hau Xuan Brandonbrandon.kok@liebherr.com

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