Job Description

Regional Strategic Accounts Manager

Singapore

"To be the most loved everyday food and groceries destination!" - that\'s our mission at foodpanda.

foodpanda (small \'f\') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are now searching for an exceptionally motivated and driven Regional Strategic Accounts Manager for our Regional Commercial Team. This role will be based in Singapore and will report to the Head, Regional Strategic Accounts.

The ideal candidate will be responsible for managing top regional restaurant partners and growth activities in APAC and must have a track record of 5+ years as a significant individual contributor - comfortable working independently, whilst working closely with the management.

Responsibilities

Relationship management

• Manage and cultivate strong business relationships with regional restaurant strategic partners, owning C-level relationships and identify growth opportunities to collaborate for further business growth and profitability
• Develop trusted relationships with our key partners and acquire a thorough understanding of key customer needs and requirements
• Develop operational, marketing strategies and plans to grow the brand regionally and enhance the partnership to benefit both sides.
• Analyzing Business performance to achieve and exceed monthly and quarterly KPIs

Inter-departmental Collaboration

• Collaborate internally with cross-functional stakeholders across our APAC regional and country teams to drive adoption of our service offerings
• Build and launch Enabling tools to optimize country SAM teams
• Support country teams with negotiating terms of co-funded deals, brand operations and marketing planning and reporting results which meet expectations of foodpanda, business partners and customers
• Execute successful cross functional business strategies to support restaurant key partner\'s and foodpanda\'s growth regionally

Requirements

• 5-8 years of experience within enterprise account management, Business Development role for top e-commerce, F&B or FMCG brands
• Customer focused, enjoys working autonomously, hits the ground running and demonstrates a willingness to learn
• Strong networking skills and interpersonal skills, consultative sales approach, makes well judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness and thinks outside the box to generate new ideas
• Refined analytical skill set with a high degree of comfort in connecting the dots between joint business planning and business impact
• A competent result-oriented decision-maker with with the ability to create and execute a strategic sales and marketing plan through strong stakeholder management and execution skills
• Demonstrate ability to communicate, present and influence credibly at all levels of the organization
• Identifies builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach
• Experience in APAC markets
• High proficiency in Microsoft Office tools (e.g. Excel, Word, and PowerPoint), is a must; Tableau and SQL are a bonus

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners. In APAC, foodpanda operates in over 150 cities across 12 countries.

Foodpanda