Job Description

:

Operation A host is the first employee to interact with arriving guests as they enter the restaurant.

• Welcome guests.
• Advice guest about availability if they are walk-ins and escort them to the table if possible.
• Give directions to the guest.
• Answer any questions from guest.
• Monitoring tables of the dining areas of the restaurant.
• To inform the estimate waiting time to waiting guest.
• Manage tables as promptly, needs to know every level vacant tables.
• To ensure to know all table numbers and the occupancy of every table.
• Lost and found items.
• Manage reservations, calls and emails.
• Maintains an active, friendly and welcoming presence at the entrance/ host desk and enforces all quality standards and procedures from arrival until the departure.

Knowledge

• To have complete knowledge of standard operating policies and procedures.
• To understand the uniqueness of PHF from the history to the characters of each areas/restaurants and bar.
• Understand many different culture, nationalities, personal preference and appreciate the difference and deliver satisfaction.
• To have basic knowledge of food & beverage of all floors.
• To have a very good communication skills in English.
• To have a thorough knowledge of each level distribution and function and number of pax.
• To be aware of fire and safety standards and procedures.

PR

• To be able to promote all floors with right wording and correct information.
• To understands the uniqueness and characters of each area and suggest the right area to the right guests.
• To be able to explain to guest the kind of events that the venue is able to host.
  

Requirements :

• Minimum 1 year experience in a similar role

• Well spoken and service orientated

• Shift, weekend and PH work required

• 2 Off days a week

• After confirmation company benefits will apply.
  

for interested applicants, please click apply or email your resume to: hrsingapore@potatohead.co