Oak & Ember is a family-friendly smoked meat restaurant tucked away in an industrial estate with free all-day parking. We specialise in hearty smoked meats, flavour-packed sides, and warm hospitality - all in a spacious venue complete with a kids' play area. Our goal is to make Oak & Ember the go-to spot for gatherings, birthdays, and comfort food that leaves a lasting impression.
We are seeking an experienced and hands-on
Restaurant Manager
to lead daily operations, inspire our team, and ensure every guest leaves with a full belly and a big smile.
Key Responsibilities
Service & Operations
Oversee daily operations across dining, bar and play areas
Ensure high standards of food quality, presentation, and service
Maintain a safe, clean, and welcoming environment
Handle guest feedback and resolve issues promptly with professionalism
Team Leadership
Lead, train, and motivate front-of-house and service staff to deliver warm, attentive service
Manage staff scheduling, performance reviews, and on-the-job training
Foster a positive, team-first culture that reflects Oak & Ember's values of passion, pride, and hospitality
Business & Financial Management
Drive sales growth and manage costs (labour, food, beverage)
Track daily/weekly sales reports and identify opportunities to improve profitability
Monitor stock levels, work with suppliers, and minimise wastage
Marketing & Engagement
Support promotions and campaigns (e.g. weekday dinner traffic, family packages, special events)
Build rapport with regular guests and local businesses to encourage repeat visits
Partner with management to develop ideas for seasonal menus, specials, and community events
Compliance & Administration
Ensure compliance with MOM, NEA, SFA, and fire safety regulations
Manage payroll records, attendance, and administrative duties accurately
Liaise with external vendors and partners when required
Requirements
At least 3-5 years of F&B management experience, preferably in a restaurant setting
Strong leadership, communication, and people management skills
Solid understanding of restaurant operations, inventory, and cost control
Passion for hospitality and creating memorable dining experiences
Ability to adapt in a fast-paced environment, balancing service with operational needs
Willingness to work evenings, weekends, and public holidays
What We Offer
Competitive salary with performance incentives
Staff meals and dining discounts
Opportunities for professional growth and training
A supportive team environment in a growing brand
Be part of a restaurant known for its smoked meats, warm hospitality, and family-friendly space
Interested applicant please apply here or send email to contact.oaknember@gmail.com
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