Restaurant Supervisor
Singapore, Singapore
Job Description
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Roles & Responsibilities The Service Supervisor is responsible for leading the team on each shift and ensuring that service standards, food hygiene and safety standards are upheld. He/She plans and prepares staff duty roster and off-day scheduling. He/She provides on-the-job training for staff. He/She oversees reservations and assigns stations. He/She handles work-related problems and resolves them in a positive and professional way. :
- Interacts positively and professionally with guests, colleagues and other departments as appropriate and required
- Recommends and suggests specialties to guest, up sells whenever possible
- Responsible for all ordering, inventory, stationary and stocks for daily use in outlet
- Inspects table and glassware for cleanliness and damages
- Inspects service stations for cleanliness, functioning of equipment and sufficient supplies
- Presents bill upon request and processes payment
- Train staff in the outlet as and when necessary
- Ensure that service team adheres and comply to company\xe2\x80\x99s policies and procedures
- Ensure product knowledge is accurately delivered to staff
- Handle customer complaints and feedback
- Ensuring that the handover, closing and opening procedures are completed in each shift
- Ensure the cleanliness of the outlet is maintained throughout
- To maintain a sound knowledge of the menu and presentation standards for food and drinks
- Carry out any other duties as per reporting manger and Food & Beverage Operations Manager
- Interest in wine & service
- Prior experience in Food & Beverage is required
- Proactive and guest focused
- Time and task management skills
- Upselling skills
- Attention to detail and able to lead a team
- Able to settle any guest transaction via Food & Beverage Operational System (POS)
- Ability to work flexible shifts and schedules as per manager\xe2\x80\x99s request, including weekends, holidays and overtime.
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Job Detail
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Job IdJD1305928
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned