Roles & Responsibilities Duties Resolving customer issues Ensure and upkeep highest level of customer service Work Closely with marketing department to disseminate information to staff Gather feedback from customers and report to higher management Work with kitchen crew to ensure food quality Handle other administrative duties such as ordering stock, cashiering Housekeeping Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene Maintenance of equipment for long term use Requirements Qualifications Diploma/Degree in any field Experience 3 Years experience as supervsior and above in hotel/restaurant Language Spoken/Written English Preferably Spoken Mandarin
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