Competitive Salary with Attractive Monthly Incentives rewarding your performance
Career Advancement Opportunities in Asia's largest wine retail and wine-themed restaurant chain
Professional Wine Training by our in-house experts to equip you with, or further deepen, your knowledge and expertise - making it easy for candidates with no prior wine background to join us
Exclusive Staff Discounts on our extensive range of products
Comprehensive Medical Benefits including unlimited GP visits
AWS (13th Month Salary) for an extra boost to your annual income
Progressive Annual Leave starting at 14 days, with an additional day earned for every year of service
What you'll be doing:
Oversee all aspects of store operations, ensuring efficiency, profitability, and exceptional service
Handle guest feedback and resolve issues to maintain a high standard of customer satisfaction
Ensure compliance with safety, hygiene, and operational standards
Ensure team adherence to company policies, procedures, and service standards
Manage staffing, scheduling, training, and performance evaluations effectively
Plan and execute promotions, upselling strategies, and marketing initiatives
Identify operational challenges and implement solutions to enhance store performance
What we're looking for:
Proven management experience in retail or customer service
Proactive, results-driven, and customer-focused
* Excellent communication, interpersonal, and team management skills
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