Job Description

(22005N7)
Philippines-National Capital Region | Full-time | Permanent | Standard


YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
OVERALL ROLE PURPOSE:

• Generate revenue for the Retail Sales Cash Channel.
• Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.
• Assist Retail Team in implementation of promotional and merchandising activities.

YOUR TASKS:

• Identify, develop and maintain favorable contact with high level decision makers including C-suite level and work to understand strategic business challenges while developing a business fit between DGF and the customer.
• Focus is on delivering Customer Satisfaction by leveraging the organization’s network and ensuring all stakeholders are engaged.
• Develop proposals and sales plans that support increased sales from targeted prospects.
• Act as Retail Sales / Cash customers’ main contact for DHL, responding and satisfying their sales and post sales requirements.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
• Provide customer oriented service at all times relating to specific sales issues.

YOUR PROFILE:

• 
  Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• 
  Analyzes and resolves complex cross-functional issues.
• 
  Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
• 
  Typically requires BS/BA in related discipline
• 
  3 years experience in Sales

OUR OFFER:

• 
  Strong career support in an international environment.
• 
  Great culture and colleagues.
• 
  Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!

Posting Legal Entity DHL Express (Philippines) Corp.