Customer Experience Officer (full Time Retail)

Singapore, Singapore

Job Description


We are looking for energetic Customer Service Representatives to help us distribute our products and attend to our customers. This role is ideal for people who want to get a better understanding of the retail aspect of the Telecommunications Industry. Training will be provided for the role. The key duties and responsibilities of the role include (but are not limited to):

  • Process customer sales orders and ensure service is delivered promptly
  • Answer to customer inquiries and follow up with timely resolution
  • Responsible for the outlet\xe2\x80\x99s daily reports
  • Responsible for the outlet\xe2\x80\x99s daily operations & collections
  • Be the ambassador for SIMBA\'s products & services.
  • Able to work independently at the retail outlet
The candidate should possess the below qualities to fulfil the needs of the role:
  • Minimum O Levels and above
  • Minimum 1 year of relevant experience
  • Diploma holder with no experience will be considered
  • Good communication skills and positive work attitude
  • Must be an independent team player, ability to build rapport with customers & team
  • Enjoys working in a fast paced and dynamic environment
  • Willing to perform overtime and staggered shifts including weekends and public holidays
  • Experience in Telecommunications industry is an advantage
Job Type: Full-time Salary: $2,500.00 - $2,800.00 per month Schedule:
  • Day shift
  • Night shift
  • Weekend availability

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Job Detail

  • Job Id
    JD1268341
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned