• To ensure the service standard in the outlet is maintained at its highest level.
• To personally service selected important customers, maintain clientele\'s profile and handle customers\xe2\x80\x99 enquiries and complaints.

• To maintain a high standard of housekeeping and maintenance in the shop.
• To maintain an attractive and appropriate visual display of merchandise on the floor.
• To ensure the store fixtures are in good conditions.

• To be responsible for stock positioning and the monitoring of stock levels.
• To liaise with Warehouse on stock requisition and movement.
• To manage stock damage and discrepancies.

Operational

• To plan monthly sales target.
• Plan staff\xe2\x80\x99s duty roster and assign duties to staff / deploy staff where necessary.
• Conduct weekly meetings and briefings.
• To assist managers in Sales Commission Report and Manager\xe2\x80\x99s Report.

Supervisory

• To supervise sales staff and the day-to-day operations of the store.
• To coach and evaluate the performance of the sales staff.
• To maintain the team spirit of the sales staff.
• To ensure staff comply with the Company\xe2\x80\x99s rules and regulations.

Training & Development

• To conduct / co-ordinate with the Merchandising department on regular product knowledge training to all sales staff.
• To conduct shop floor orientation and basic product knowledge training to new staff.

Others

• To liaise with the office on various operational matters such as merchandise, accounts, and administrative matters.
• Manage the shop in the absence of the Manager.
• To undertake ad-hoc duties as assigned by the Store Management.