Job Description

Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15-years’ experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
RingCentral is the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Finance Operations Team to make sure we stay ahead of the competition.
Acquire BPO is currently looking for Revenue Operations Business Analyst to support us, RingCentral:
The Revenue Operations Billing Analyst is responsible for ensuring inquiries from customers, sales and other departments are being actioned timely. The Analyst will be required to provide assistance in customer-related transactions and disputes to accommodate billing solutions.

To succeed in this role you must have experience in:

• Handling and analyzing daily billing cases being assigned to the queue per territory.
• Assisting customers through email or call regarding their billing concerns.
• Calculate price variance for incorrect billing sent to the customer.
• Provide assistance for Ad Hoc projects.

Desired Qualifications:

• Has good communication skills.
• Knows how to review and assist with Professional Service and Contact Center billing.
• Knows how to reconcile and review invoices being disputed.
• Knows how to Calculate price variance for incorrect billing sent to the customer.

What we offer:
We offer all the work/life benefits you could ever want, (and none of the micromanagement.)

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  Work from home temporarily until further notice
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  Comprehensive HMO package (medical and dental)
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  Personal Time Off Leaves
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  Quarterly Performance Bonus
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  Employee Assistance and Wellness Programs

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