Roving Officer (choa Chu Kang)
Job Description
:1. Assist in verification of customers appointments booked through our e Appointment System2. Enquire customers intent on branch visit for those without any appointments3. Guide and support customers on retrieving required documents (e.g.: CPF Statements, IRAS Property Tax Statements) from other Government agencies via the e-Service Kiosk4. Issue Q-ticket to customers and perform simple troubleshooting on the Queue System and topping up of Queue ticket rolls5. Handle general enquiries on housing and car park matters6. Guide and support customers using our e-Services Kiosk / AXS Self-Help Kiosk / Cash Payment Kiosk7. Ensure that the e-Services Kiosks / AXS Self-Help Kiosk / Cash Payment Kiosk are in working order and to alert supervisors if there were any breakdown or technical issues8. Assist walk-in customers with complex enquiries to make appointments, reschedule appointments, submit enquiry via e-feedback form, wherever necessary9. Assist to measure customers vehicles dimensions for Season Parking declaration10. Ad-hoc duties as assigned by supervisorsWorking Arrangement:Contract: Imm - Sep 2024Salary: $14/HLocation: Choa Chu KangWorking Hours:Mondays to Fridays: 8.00am to 5.00pmJob Requirements:Prior experience in customer service will be helpful
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Job Detail
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Job IdJD1414384
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$14 per hour
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Employment StatusPermanent
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Job LocationChoa Chu Kang, Singapore, Singapore
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EducationNot mentioned