Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
JOB PURPOSE Most important role as the Sales Associate is the direct link between the Product and Customer. To deliver seamless customer experience as exceptional people delivering and exceptional product, building Customer loyalty and relationships while delivering sales productivity. KEY RESPONSIBILITIES
Welcome & handle the clients in the respect of the Maison\xe2\x80\x99s standards
Advise, convince & ensure that each sales is handled accordingly
Take part on inventory management/stock take
Check that all products are correctly handled & priced
Look after the merchandising
Respecting all processes and procedures issued by the group in terms of sales, discount, SAV, exchange, etc.
Participate actively to Store meeting organized by the Store Manager
Participate to the training given and consult all documents at disposal allowing a better understanding of the brand, products and new collections
QUALIFICATIONS:
Minimum 2 years of experience from retail handling with multiple categories and familiar with luxury retail requirements
Digitally savvy and able to pick up new technologies that would be explored for clienteling and internal communications.
Eager to learn new skills, competencies, and knowledge where learning is quickly applied and able to perform well in changing/new conditions.
Able to perform and sustain a constant level of high productivity.
Strong communicator with clients, team and cross functional colleagues and stakeholders.
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