Sales & Customer Relations Manager
Singapore, Singapore
Job Description
Responsibility
- Handle all tour bookings, reservations, customisations and amendments
- Prepare sales quotations, tour proposals and itineraries for customers
- Generate leads, reach out to potential clients, pitch and close sales
- Develop and establish new sales channels, agent relationships and partnerships
- Assist in operational procedures i.e. customisation of tours, tour logistics and on the ground management
- Ensure quality service & tour delivery and compliance of operational procedures
- Identify opportunities to improve operational and service methods / procedures
- Work with internal and marketing teams to achieve company strategic objectives and goals
- Stay up to date with industry trends and updates
- Follow up and maintain relationship with clients
- Monitor monthly sales target, tour volume, feedback and customer reviews
- Oversee sales team and ensure smooth coordination within the team
- Handle other administrative tasks
- Diploma / Degree in Business or related field
- Min. 3 years of experience in a sales or customer service role
- Experience in travel/customer service industry will be an added advantage
We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843
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Job Detail
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Job IdJD1270155
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned