Job Description

Sales Development Representative (Inbound)

• Applications are considered on a rolling basis
  Singapore

About Meltwater: Our culture is based on a fundamental belief in people and the potential they possess. Our employees embody the ‘work hard, play hard’ spirit, and we are lucky to have some of the best and most talented people out there. We pride ourselves on taking great people and helping them do extraordinary things in a dynamic, global environment that fosters positivity, entrepreneurship, and teamwork. With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. With 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner to over 30,000 of the world’s most respected brands which rely on Meltwater to help inform their MarCom strategies and decision making. Role: Sales Development Representative (Inbound)
We are looking for a Sales Development Representative (SDR) to join our fast-growing team! In this role you will be responsible for supporting the wider sales and marketing team by identifying and qualifying new opportunities with prospects and clients. We are looking for a driven individual who has a keen interest in the Media, PR and Social industry and is interested in selling our world-class platform to a wide range of companies across all industries. As a SDR at Meltwater, you get the opportunity to lead the initial outreach to new potential clients, working in conjunction with the sales and marketing teams. In this role, you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas to communicate Meltwater’s value. You will be responsible for generating qualified meetings and pipeline for Meltwater’s sales organisation. What You’ll Do:

• Effectively manage inbound lead flow and qualify leads that come through our inbound marketing channels (webinar, contact us forms, events etc) to organize an initial product demonstration.
• Work to have a variety of touches (call, email, social, etc.) on all leads and conduct high-level discovery conversations
• Collaborate with the SDR and marketing team to develop call strategies, and messaging to drive opportunities
• Meet or exceed targets of lead to SQL conversion and opportunity creation
• Nurture leads that are not ready to buy and convert them into opportunities in the following months
• Develop a strong understanding of Meltwater’s products and the different use cases for potential clients
• Get familiar with all marketing campaigns generating inbound leads and utilize business and industry knowledge to generate interest, create/identify a need for Meltwater solutions and progress leads into an opportunity
• Work in collaboration with field marketing to drive attendance at regional marketing events
• Work together with the sales team to ensure smooth opportunity hand over

Who You Are:

• 1-2+ years of relevant experience
• Exceptional interpersonal, communication and stakeholder management skills
• Interest in technology, SaaS, and media intelligence
• Hunter mentality with a strong desire to find new business opportunities
• Self-motivated, proactive, and organised
• Ability to work to tight deadlines in a high-pressure environment
• Previous sales experience in either an inbound or outbound setting (highly regarded)

What We Offer:

• Competitive compensation package with uncapped commissions and quarterly bonuses!
• Fast career progression & empowerment in your role
• Flat hierarchy with diverse, high-performance & collaborative teams
• Global presence & a uniquely Meltwater culture like no other
• Both flexible work arrangements & vibrant offices with well-stocked pantries
• Generous vacation leave & work-life balance

Meltwater Careers Page: https://careers.meltwater.com/ (#LI-ALSG)

WORK WITH GREAT PEOPLE

NARESH NEHVIN Managing Director, Client Acquisition
"Meltwater has empowered me as a professional and individual. It has gifted me the rare opportunity to work with seasoned practitioners and industry leaders as a trusted consultant to their business."

FATEN AMZAH Key Account Manager, Client Success
"Meltwater entrusted me to work independently with regional key decision makers from the start. It all boils down to the support and trust that we place in our most important asset - people!"

AMANDA SHAW Senior Manager, Client Success
"Meltwater teaches you to learn fast and fail quickly. We support a growth mindset, and from the most junior staff to senior management, everyone is accessible and supports each other's career."

VILHELM RUDBERG Client Strategy Director
"The best thing about a Meltwater career is the abundance of challenge and opportunity - you are bound to realize and develop personal strengths you never knew existed!"

GREAT PLACE TO WORK

• 
  Competitive salary & bonuses
  
  Work-life balance
  
  Vibrant office space and well-stocked pantry
  
  Progression and empowerment
  
  Diverse, high-performance & collaborative teams
  
  Flat hierarchy and strong support groups
  
  A uniquely Meltwater culture like no other!

About Meltwater With 20 years of experience in the field of online media monitoring, Meltwater is a global leader in media intelligence and social analytics SaaS solutions - helping to bridge the gap between Public Relations, Communications, and Marketing departments with an all-in-one solution powered by AI-driven insights. Through Meltwater's platforms, our clients are well equipped to stay on top of billions of online conversations and extract relevant insights - allowing them to strategically manage their brands and stay ahead of their competition. Over 30,000 of the world’s most respected brands rely on Meltwater to help inform their marketing & communications strategies and executive decision making. With over 55 offices and 2,000 employees worldwide, Meltwater is a truly global partner offering best-in-class support through our local customer success teams. Our Belief in People For almost 20 years, Meltwater has maintained a very unique culture based on a foundation and belief in people and the potential they possess, regardless of experience. Our motto? When you have the right people in the right working environment, great things happen. There are 2,000 members of the Meltwater family residing in 55 offices across 25 countries around the world. No matter what office you’re in, you’ll be surrounded by the best colleagues you’ve ever had. Meltwater employees embody the work-hard, play-hard spirit through our 3 core values - Moro (fun), Enere (number one) and Respekt (respect). These founding principles stem from our Norwegian roots and are why Meltwater has been named a Great Place to Work in several markets across the globe. We have high energy, open concept offices that thrive on teamwork and collaboration. We ensure our employees have easy access to management and learn quickly from those around them. At Meltwater, the average isn’t good enough. Our goal is to build a groundbreaking company where our people aspire to exceed their personal expectations. We only promote our leadership team from within the company, and our goal is to facilitate your long-term professional growth. We keep our entrepreneurial spirit alive within every team and every department — delighting in hard work and relishing the feeling of accomplishment that comes with it. Culture Our values are at the core of our culture, and they can be summed up by the acronym MER, which means more in Norwegian. These values are our commitment to our employees and our customers.

• Moro [‘mo(·)ro]
  Norwegian for “Fun.” We believe that in order to become successful as a whole, we should all enjoy ourselves. That’s why we promote a fun, collaborative working environment.
• Enere [‘e nðr’e]
  Norwegian for “Number One.” At Meltwater, average isn’t good enough. Our goal is to build a groundbreaking company supported by a thriving culture in which our people aspire to exceed their personal expectations.
• Respekt [re’spekt]
  Norwegian for “Respect.” We believe it matters how a company or an individual becomes number one. Striving to be the best doesn’t mean sharp elbows: we should all treat our colleagues and customers with respect and humility.
• MER An acronym for Moro, Enere and Respekt, which creates the Norwegian word “More.” We celebrate our victories without losing our drive to improve — whether in reaching personal goals or corporate milestones. Though simple on the surface, our values guide us in everything we do, from how we prioritize our objectives and make decisions to how we clarify expectations and measure our success.