Job Description

WHO WE ARE:CloserStill Media run over 80 market leading business exhibitions in the learning, healthcare, technology, and veterinary sectors, with events in Asia, UK, Europe and USA.Our portfolio includes some of the fastest growing, and often award-winning events including the Singapore Vet Show, Cloud Expo Asia, Data Centre World, eCommerce Expo, Learning Technologies and DevLearn.We are the envy of the events sector with over 60 major industry awards including The Sunday Times Top 100 Best Companies to work for three years in a row in 2018, 2019 and 2020!We have exciting growth plans over the next two to three years and are looking for ambitious and motivated people to join our award-winning teams.WHO WE ARE LOOKING FOR:CloserStill Media (CSM) is looking for a Sales Development Representative (Telesales) to join the award-winning Singapore team, to support the delivery of our technology event audiences. This is in the lead up to Tech Week Singapore 2024 happening 9-10 October 2024 at the Marina Bay Sands Expo & Convention Centre.As a Sales Development Representative (Telesales), you will play a critical role in driving the growth of our customer base. You will be responsible for identifying and generating new business opportunities through outbound calling and lead qualification. Your goal is to create meaningful connections with potential clients and set appointments for our sales team to close deals.Duration of commitment:

• 2 months: to start asap

If you happen to have some free time during this period, and would love a job that engages in conversations with different walks of life, do consider applying! We offer a conducive working environment, conveniently located near Tanjong Pagar MRT. If you have questions, please reach out to j.lee@closerstillmedia.com.THE ROLE:

• Outbound Calling: Conduct high-volume outbound calls to potential customers to introduce our products/services and generate interest.

• Lead Qualification: Identify and qualify sales leads through effective questioning and active listening to understand the needs and challenges of prospects.

• Appointment Setting: Schedule appointments and demonstrations for the sales team with qualified leads.

• Follow-Up: Maintain regular follow-up with potential clients who have expressed interest but are not yet ready to commit.

• CRM Management: Accurately and efficiently enter and manage data in the companys Customer Relationship Management (CRM) system or necessary files given by your line manager.

• Product Knowledge: Develop a deep understanding of our products/services and effectively communicate their value to potential clients.

• Feedback: Provide feedback to the sales and marketing teams on lead quality and campaign effectiveness.

• Targets: Consistently meet or exceed individual and team targets for lead generation and appointments set.

ABOUT YOU:

• Proven experience in telesales, telemarketing, or a similar role.
• Strong verbal communication and interpersonal skills.
• Ability to build rapport quickly with potential clients.
• Excellent organisational and time management skills.
• Ability to handle rejection and remain motivated.
• Proficiency in using CRM software and other sales tools.
• Positive, enthusiastic, and self-motivated with a strong work ethic.

WORK LOCATION:This role is based in Singapore at our Tanjong Pagar office.SALARY:SGD 2300 per month.DIVERSITY AND INCLUSION:CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age, ethnicity, religion or beliefs, sexual orientation, gender identity, family or parental status or disability status.PERSONAL DATA CONSENT:The information you provide in your job application will be used and processed by or on behalf of CSM for purposes related to your registration of interest in current or future employment with CSM and for the processing of your application for employment.We will collect and use the personal data that you have supplied to facilitate the processing of your application for employment purposes. We will use personal information such as telephone number and/or email address to contact you on job opportunities. Please note that the information you provide may be used by a third party to enable us to process your application. These third parties may be located outside of Singapore to carry out some of the processing and administrative functions for CSM and would be under duty of care to maintain the appropriate levels or security and confidentiality and only use the information as instructed by CSM.The personal data held by CSM relating to the applicants will be kept strictly confidential. CSM may collect information through other sources for processing and evaluating your application for employment. If your application is successful, the information will be used in the administration of your employment. CSM may provide and/or transfer such data, whether in Singapore or outside of Singapore, to (i) any other departments within CSM or if necessary, with Government agencies; (ii) any third party service provider who provides administrative, data processing, computer or other services to CSM.As part of assessing your suitability to work with CSM, we may use your information to conduct reference checks in accordance with CSM's HR Policy.If your application is unsuccessful, CSM may retain and use the information to deal with any matter which may arise in connection with your application, for purposes of contacting you in connection with ongoing recruitment opportunities, as well as for data analysis and business purposes. If you do not wish to be considered for positions in CSM other than that you have applied for, please write in to hr@closerstillmedia.com.By submitting this job application, you consent and agree to your data being used in conjunction with the recruitment and employment purposes at CSM. In order to maximise your opportunities to work with CSM, you are encouraged to keep the information provided to us up to date at all times. You are responsible for ensuring that the personal data is correct and true. You also have the option to withdraw your consent anytime.We are on a mission... To be the most dynamic global B2B events and communities business.At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective industries. We firmly believe that great people are the architects of extraordinary events.Our commitment to you... When you step into life at CloserStill, you embrace a mantra that resonates through every aspect of our work: "Great events by great people." It's a promise of growth and a testament to the vibrant, innovative spirit that defines our team. We celebrate excellence and champion the personal and professional development of every individual.Our commitment to you includes targeted training, mentoring from seasoned professionals, and clear paths for career progression. With a culture built on ownership, empathy, and determination, we empower you to shape your future and contribute to our collective success. Join us, where every day is a new opportunity to excel and innovate.We are committed to Diversity & InclusionWe are who we are [and we like it that way.]We are committed to making CloserStill Media a safe, inclusive, and collaborative workplace where our colleagues are encouraged to be true to themselves. We are a global and multicultural business and we strive to create a diverse and inclusive environment where our colleagues can grow and develop no matter who they are and where they work.

CloserStill Media