Job Description

About MyRepublic: Our purpose at MyRepublic is to transform people’s lives by creating a connected world that is seamless, smart and safe, while innovating the way telcos operate. MyRepublic is one of the fastest growing digital telco operators in Asia-Pacific. Homegrown in sunny Singapore, we have operations in Singapore, Australia and New Zealand with a defining difference. We are the world’s first telecommunications company powered by a proprietary cloud platform who has pioneered a disruptive operating model with unparalleled efficiency and customer focus. The engine behind MyRepublic’s success, besides its people, is its next-gen digital platform that automates and integrates its backend processes, while driving a seamless customer experience. MyRepublic offers residential broadband, enterprise broadband, home voice, and mobile services. We are way more than just a telco or an ISP. We exist to transform people’s lives by creating a connected world that is seamless. About The Role The Sales Director Platforms has a highly visible and strategic role, driving the business forward to help our customers leverage & get the most out of our platform offerings, and in return, increase our commercial positioning and relationship with customers with APAC region.The ideal candidate for this role has experience managing large scale transformation programs,crafting strong business transformation business cases with clear return on investment. These programs can be customer experience/sales/service or BSS transformation programs including consultative selling. You are poised,experienced and credible in the C-Suite, with an unwavering ability to influence action and results up, down and across the organization.

Key areas of responsibility

• Design, Develop and Execute Sales across APAC Region
• Design, generate, communicate and manage the overall opportunity and achieve agreement on key deliverables in partnership with various stakeholders and in alignment with business goals and vision.
• Improve the certainty of the region absorbing the Key Account Program by building communications, education, and continuous feedback loops that engage everyone across the organization.
• Review and adjust opportunity, program direction, approach, key artefacts, etc. to keep program on track.
• Manage expectations; negotiate solutions to complex problems with internal and external stakeholders

Nurture and manage stakeholder relationships across the ecosystem

• Serves as leadership’s primary point of contact for all customers in APAC.
• Demonstrated ability to communicate, present and influence credibly and effectively across the organization. This means from CEO to administrator, and across various disciplines (such as Finance, HR, Sales, Marketing, Operations, Customer Services, Technology).
• Excellent situational awareness - must be comfortable in dynamic environments
• Highly developed soft skills, such as listening, empathy, and the ability to adjust communication style based on the audience.
• Build and sustain strong and trusted relationships with business partners internal and external, contributing to broader goals and growth beyond the scope of the Sales Director.
• Lead resources and manage allocating work responsibility across a blended team consisting of Business Value Services, Solution Engineering, Sales Strategy, Account Executives,Customer Success, Services etc.
• Strong teamwork and facilitation skills with the ability to balance conversations within groupsand drive accountability by building consensus
• Serve as a change agent to identify ways to drive improvements around global processes and to challenge the status quo and champion a new culture of collaboration, innovation,agility, standardization, productivity, and continuous improvement.
• Contribute to the growth by identifying and leading internal strategic initiatives to grow the function

Lead and deliver the financial outcomes of this program

• Set up project/program governance framework and facilitate these forums
• Set up project/program success criteria and measures, and track these throughout the project/program against business outcomes.
• Co-create a compelling detailed program blueprint (including clear metrics & KPIs) that aligns business outcomes with key business measures and reporting cadence
• Candidate must demonstrate strong commercial and financial acumen

Required Skills

• 15+ years of experience in platform sales particularly in BSS, OSS, testing, analytics to Telecom, Media and ISP’s in APAC
• Have successfully won multiple large (USD 10+ Mn) deals in the APAC region.
• Digital Transformation Experience in Telecom, ISP and Media industry
• Established leader with proven ability to deliver on strategic and tactical business outcomes.
• Demonstrated management consulting experience across digital, change management and value consulting
• Strong executive presence and ability to work effectively with all levels of management in APAC region.
• Ability to work effectively with a geographically dispersed team.
• Strong presentation skills. Able to effectively present your point of view to a variety of audiences.
• Strong executive presence and ability to work effectively with C-Level leaders and demonstrated project leadership skills, with direct responsibility for managing project teams budget, and schedule.
• Hands-on experience with Agile Delivery Methodology and design thinking toolsets
• Extensive experience in Telecom, Media and ISP industry.
• Demonstrated strong project/program governance with the ability to manage both large-scale transformation program and hands-on with smaller projects.
• Strong commercial and financial acumen

What we offer in return:

• Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco-tech space.
• Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself.
• A workplace that puts your individual needs at the core: Remote, Hybrid or In-Office – choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime.
• Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer:1 day of wellness leave every quarter for you to take for your health and wellbeing, and explore your personal passions.
  20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.

The values and behaviour that we look for From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It’s the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us:

• Never Settle: We dream big. We are constantly curious and embrace bold ideas.
• Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together.
• Empowered to Delive r: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done.
• We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.

We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.