Manage the Service Department for business growth and profitability
Take service calls and schedule resources
Maintain appropriate staffing levels and generate sales revenue
Ensure suitable margins and control stock and equipment
Coordinate with production staff and collaborate with Directors, General Manager, and Senior Managers of affiliated companies to achieve common objectives
Assist in detailing production paperwork for the correct manufacture of company\'s door products
Negotiate and resolve disputes with customers, suppliers, or other parties
Prepare paperwork for raising invoices related to serviced products and ensure processing and mailing before the end of the servicing month
Report any matter or incident that may involve the company or its insurers incurring liability or be of interest to the Directors of the Company
Job Requirements:
Have excellent knowledge of company products to service customer requirements
Be efficient in problem solving and assertive with a positive attitude
Be proficient in MS Office application
Work at Ubi location, 5 working days per week, Mon - Fri, 8:30am - 5:30pm.
Hestia R22107842 One Vogue Pte Ltd | 19C9629 Job Types: Full-time, Permanent Salary: Up to $4,500.00 per month Work Location: In person
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