Job Description

About MyRepublic: Our purpose at MyRepublic is to transform people's lives by creating a connected world that is seamless, smart and safe, while innovating the way telcos operate.MyRepublic is one of the fastest growing digital telco operators in Asia-Pacific. Homegrown in sunny Singapore, we have operations in Singapore, Australia and New Zealand with a defining difference. We are the world's first telecommunications company powered by a proprietary cloud platform who has pioneered a disruptive operating model with unparalleled efficiency and customer focus.The engine behind MyRepublic's success, besides its people, is its next-gen digital platform that automates and integrates its backend processes, while driving a seamless customer experience.MyRepublic offers residential broadband, enterprise broadband, home voice, and mobile services. We are way more than just a telco or an ISP. We exist to transform people's lives by creating a connected world that is seamless, smart, and safe while innovating the way telcos operate. We are the future beyond telcos.The RoleThe Sales Operations Executive will fulfil a varied and cross functional role looking after theEnterprise Team. This role supports day to day operational execution of Sales Orders andalso supports the Sales Leads, analysing the sales performance through customer relationshipmanagement (CRM), generating insightful reports and ensuring operational excellence in eachrespective channel. This role will work closely with the Sales Team and have direct contact with allareas of the Business to help ensure the Business runs as efficiently as possible.How you'll contribute to MyRepublic's success: . Improving sales operation efficiencies1. Act as central hub of information to ensure that communication flows from eachdepartment, driving visibility and reducing duplication and errors2. Review all sales impacted processes and make recommendations on how to improvethem3. Be a key driver in the implementation of processes and change management in theBusiness . Onboarding/ Existing Sales Staff Training . Sales/ Operational Support1. Supports day to day operational execution of Sales Orders2. Work closely with account managers in the Singapore Enterprise Sales Team3. Provide sales related support in any areas of order fulfilment4. Handle and process the sales orders on a timely basis, update changes in the orders5. and ensure accurate data is maintained in the Excel Database and system.6. Updating/ Termination/ Suspension of 3rd party services (update database onGoogle drive)7. Provide Billing Support for customers . Data analysis and forecasting1. Preparation of accurate weekly reports and slides for the leadership team to helpgain visibility and understanding of performance throughout the business.2. Analyse Zoho and commercial data to drive insight through the Business, with clearrecommendations and action plans generating insightful reports and ensuring operational excellence in each respective channel.What we offer in return: Exciting opportunities to create and grow in a rapidly growing organisation that is a disruptor in the telco-tech space. Amazing colleagues and culture that encourages you to do your best work while staying authentic and true to yourself. A workplace that puts your individual needs at the core: Remote, Hybrid or In-Office - choose a work rhythm that suits you and your team. We focus on outcomes and believe that you can deliver your best work, working anywhere, anytime. Wellness first. We believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work. In addition to the standard leave entitlements, we offer: o 1 day of wellness leave every quarter for you to take for your health and wellbeing, and explore your personal passions.o 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about.We think you'll fit in great with us if you: . Proven, strong oral communication and presentation skills, confidence in presenting to internal and external clients, clear and precise. . Exposure to supporting sales teams with commercial information . Strong analytical abilities to inform decisions . Ability to be able to juggle multiple projects and priorities as well as demonstrating real ownership and accountability. . Competence in PowerPoint, Word, Excel. . Works well under pressure and with proven time management and prioritisation skills. . Passion, focused and an aptitude for successThe values and behaviour that we look for: From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic. It's the secret sauce that makes us tick. If you espouse the following, we know you would fit in great with us: Never Settle: We dream big. We are constantly curious and embrace bold ideas. Stronger Together: We create together. We win together, we fail together. We grow together, we celebrate together. We are at our strongest together. Empowered to Deliver: We deliver on our commitments. We are empowered to move fast and with confidence to get the right things done. We Care: We care for ourselves, one another and our customers. We value authenticity and embrace differences. We create the space to recharge, connect and explore to bring our best selves to work.We believe that skills, knowledge and experience can come from a diverse range of life experiences. You may not have ALL the listed requirements for this role but this should not hold back! If you believe that you have what it takes for this position, are willing to learn, and you identify with the values and mission of MyRepublic, we would love to hear from you. We celebrate diversity and look forward to hearing from a diverse group of applicants. We do not discriminate on any factor in our hiring process.
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