Sales Support Representative / Sales Assistant
Makati, Philippines
Job Description
Job Qualification:
- Candidate must possess at least a Bachelor's/College Degree
- At least 1-2 year(s) of working experience in freight forwarding / logistics company would be
- Fresh graduates are welcome to apply
- Excellent in time management and can work well under pressure
- Proficient in constructing emails and all Microsoft Office / Open Office applications
- Must have above average communication skills.
- Candidate must be willing to work in Makati City"
- Updating of all marketing collaterals to be used by Sales Team
- Collate and maintain updated rate index from coleaders, agents and other carriers to be sent
- Generate updated agent listings from all networks for Sales' reference.
- Do consistent marketing activities via telemarketing or sending of emails to establish rapport
- Send advisories to clients if there are any critical and important industry news.
- Ensure that Sales Team is provided with proper support structure in doing its tasks. This includes
Team.
- Execute administrative support work for the Sales Team
- Do partial Customer Service tasks as part of his cross-function activities :
that customers' needs are fully met.
o Provide regular update to clients regarding shipment status (from booking to billing
and release)
o Respond to customer inquiries and concerns via email and phone call (Actual meeting
with customers will be on a per need basis.)
o Develop and maintain a positive client relationship by providing routine follow-up
customer service calls and regular / consistent emails.
o Prepare and maintain monitoring reports especially for key accounts
o Coordination with agents, shipping lines, forwarders / co-loaders for shipment
arrangement
Prepare costing for shipments under the guidance and advice of the AEs
o Participate in meetings to improve productivity and resolve customer service issues
- Perform ad hoc duties that maybe assigned from time to time"
- 8 hour shift
- Makati City: Reliably commute or planning to relocate before starting work (Preferred)
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Job Detail
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Job IdJD987203
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMakati, Philippines
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EducationNot mentioned