Job Description

Description

Company Summary:

Canadian Solar Inc. (NASDAQ: CSIQ) is a vertically integrated manufacturer of solar cells, modules and custom-designed solar power applications. Canadian Solar\'s world-class team of professionals works closely with our customers to provide them with solutions for all their solar needs. Founded in 2001, Canadian Solar is one of the world\'s fastest-growing companies in the solar industry and has been listed on the NASDAQ since November 2006.

Position Title: Sales Support Team Leader

Entity: MSS SEA

Reports to: Senior Manager, Sales Operations AUS & SEA

Location: Singapore

Position Summary:

The Sales Support Team Leader will lead the Canadian Solar SEA/AUS Sales Support team. They will maintain close relationships with various business units like production & sales to continuously improve how operations support customers.

Primary Responsibilities:

• Oversee and manage the day-to-day operations of the organization or department, ensuring smooth and efficient functioning.
• Develop and implement operational policies, procedures, and best practices to enhance productivity, quality, and customer satisfaction.
• Continuously monitor and evaluate operations to identify areas for improvement and implement necessary changes to optimize performance.
• Lead, and manage a team of employees, providing guidance, feedback, and support to maximize their performance and professional growth.
• Establish clear goals, objectives, and performance metrics for the team, and conduct regular performance evaluations.
• Foster a collaborative and inclusive work environment that promotes teamwork, open communication, and a positive culture.
• Develop resource allocation strategies to ensure optimal utilization of personnel, equipment, and materials.
• Identify opportunities to streamline processes, eliminate inefficiencies, and enhance operational effectiveness.
• Conduct regular process reviews, analyze data, and implement improvement initiatives to drive cost reduction, productivity gains, and quality enhancements.
• Establish key performance indicators (KPIs) and metrics to monitor operational performance.
• Implement corrective actions and improvement plans based on performance analysis.
• Compliance and Risk Management

Required Qualifications:

• Bachelor\'s degree in business, finance, supply chain management or related field.
• 5 years of experience in with at least 2 years of experience in leading a team.
• Strong analytical, problem solving, and project management skills.
• Excellent communication and interpersonal skills
• Comfortable with ambiguity and rapidly changing requirements
• Ability to communicate complex and nuanced problems.
• Energy Industry (Renewable Energy) a plus

Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Canadian Solar