Job Description

531823BRWhy Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.For further information on privacy, please visit www.kyndryl.com/privacy.Your Role and Responsibilities
Responsible for SAP incoming tickets and solve client requests. The scope of this job specialty includes preparation for new or updated SAP services, management of the change process, management of performance of SAP systems and services. Individuals in this specialty apply their SAP technical skills to support the operation and maintenance of SAP products and solutions and typically have responsibility for sizing, troubleshooting, and critical client situations.Required Technical and Professional Expertise

• Apply SAP Basis Knowledge - Apply knowledge of SAP Basis, including the ability to: Understand the key concepts of SAP Basis for current version of SAP Understand the key business and technical drivers of response time and service levels for end users as they relate to SAP Basis Understand how SAP Basis implements across multiple hardware and software platforms Use prescribed IBM Intellectual Capital Network Use prescribed SAP Basis work products with the deployment model/engagement template
• Develop Operations Functions & Recovery Procedures - Define and document all operation functions and all requirements for the recovery of any component. Maintain the documentation and regularly validate recoverability.
• Implement SAP Basis Environments - Install and administer SAP R3, BW, APO, SEM, SCM, SRM, BI, XI, Netweaver, solution Manager, ECC and other SAP environments. Install SAP code packages. Install SAP middleware and bolt-ons. Set up CCMS monitoring. Apply patches and perform upgrades as needed
• Lead Systems Management Function Improvement - Grow and improve the management functions established in support of the client's business as it reacts to changes in business or technology.
• Manage SAP Basis Environments [124140] - Lead SAP Basis teams, Maintain SAP metrics strategy. Design and implement SAP systems. Interface with clients to gather system requirements. Interface with SAP on advanced problems through OSS, Perform SAP Healthchecks
• Perform Plan, Implement & Custmz Sys Mgmt - Plan, implement and customize systems management functions in a client IT organization.
• Perform Systems Administration for SAP Basis - Install and administer SAP R3, BW, APO, SEM, SCM, SRM, BI, XI, Netweaver, solution Manager, ECC and other SAP environments
• Perform Systems Management Specialist-SAP - Perform Systems Management Specialist-SAP
• Use Systems Management Method or Best Practices - Use a method such as ITIL, ITPM, BSP or any other system of best practices or mixture thereof, to support and configure the systems management functions.
• Use Systems Management Tools - Use system management tools such as those from CA, HP and IBM, to support the systems management functions. Implement and configure tools for operational control, growth, planning, resiliency, and recoverability. Systems management functions are: Configuration Management, Change Management, Release Management, Incident Management, Problem Management, Availability Management, Asset Management, Service Continuity, Capacity Management, Service Level Management, and Security Management.

Preferred Technical and Professional Experience
As stated above.Required Education
Bachelor's DegreePreferred Education
Bachelor's DegreeCountry/Region
SingaporeState / Province
SOUTH EASTCity / Township / Village
SingaporeBeing You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Other things to know
For additional information about location requirements, please discuss with the recruiter following submission of your application.Primary job category
Technical SpecialistRole ( Job Role )
Systems Management SpecialistEmployment Type
Full-TimeContract type
RegularPosition Type
Early ProfessionalTravel Required
No TravelCompany
(Y060) Kyndryl (Singapore) Pte. Ltd.Is this role a commissionable/sales incentive based position?
NoJob Type: Full-time