Job Description

Our people are a big part of what we do, helping to translate our brand experience and always going above and beyond to make sure our guests have a fantastic experience - it’s what makes us different..

We are seeking service-minded, talented and innovative individuals to be part of an upcoming project in CBD and exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages both personal and professional growth, all while continuing to offer our high standard of quality service.

Being part of the The Singapura club family requires commitment, charm, confidence and an eagerness to learn. You’ll be working in a busy, fast-paced environment and enjoying what you do is key!

In this position, you will be responsible for the satisfaction of all guests dining in our new outlet and fostering relationships with key repeat customers. You will represent the Brand in a professional and courteous manner at all times with all guest interactions.

You will be accountable for resolving all issues to the guest satisfaction and following up to ensure complete service recovery. You will monitor and manage guest reservations to create and ensure accurate guest history; conduct training for all staff with regards to reservations and phone answering etiquette as well as other tasks or projects assigned by the Management.

You will actively guide and direct your team to ensure consistency of brand standards and a high level of performance and service delivery.

As part of the FOH team, your duties will also involve the setting up and managing of the outlets which will include pre-opening activities and coordination, day to day operations of the restaurant, cashiering, liaison with suppliers as and when required to assist in managing deliveries, customer service, order-taking, inventory management, and other related matters.

In your work, you will assist to train and mentor staff at the appointed outlet.