Executing client engagements that exceed expectations based on strong understanding of the client's business and their unique needs by:
Leading the requirements gathering process
Developing and implementing Tenable security solutions and workflow plans aligned with
client business and security objectives
Installing and/or configuring all Tenable solutions.
Development of custom reports, dashboards. alerts and scans within Tenable products to meet client business objectives
Analysis of Nessus scan results and understanding the risk and threat levels of findings
Conducting security assessments and audits using Tenable methodology
Managing client expectations to enable their desired outcomes
Continuing education to support all security practice offerings in pre- and post-sales role
Research user needs and requirements and identify areas where changes can make maximum impact
Meeting professional practice standards and expertise in core Tenable product and services
Developing and maintaining positive relationships with clients
Creating additional value for clients through continual insights and consultative advice based on experience with the client, their industry, established standards and industry and Tenable best practices
Participating in industry conferences and professional organizations
Assisting clients with upgrades and migration to new hardware or software versions
Serve as technical architect or technical lead on internal operational support system re-engineering projects or CRM design and deployment projects
Serve as Tenable instructor to train client staff on Tenable products and best practices as training needs are identified
Contribute to the development and maintenance of internal delivery methods and tools
Conduct in-depth needs analysis (via phone, email or in person) with prospect technical staff to determine technical requirements and specifications of post-sales engagements in line with Tenable best practices
Support the development of Statements of Work
Help sales while on customers sites to identify further revenue by helping to promote the wider Tenable solution
Liaise with Customer Support on the rare occasion when dealing with an onsite customer escalation
Support the enablement of Tenable partners by training, mentoring, certifying, and inspecting
Documentation of methods and best practices for use internally and with customers
What you'll need:
6+ years experience in IT, security, risk management or professional services
Recent experience performing vulnerability scans, log analysis, security monitoring with Tenable (e.g., Nessus, SecurityCenter, Tenable.io) or other industry solutions
Deep understanding of Cyber Exposure to include all lifecycle states and network asset classes.
In depth knowledge of networks, both 'traditional' and VLAN, Linux/Unix and Windows administration, patch deployment and system configuration
Understanding of traditional and cloud-based computing environments and delivery models extending to how they are integrated and 'secured'
Outstanding written and verbal communications skills
Understanding of security principles, policies and industry best practices
Knowledge of Auditing and Configuration frameworks such as ISO 17799, PCI, GLBA and HIPAA preferred
Understanding of OWASP and common exploitable cyber security threats
Understanding of common control systems such as firewalls, blacklists, ACLs and common network monitoring tools such as IDS/IPS
Consulting skills with an emphasis on client management, objection handling and a commitment to client success.
Travel: Willing and able to travel to client sites up to 50%
Education: Bachelor's Degree in Science, Engineering, or Computer fieldJob Type: Full-time
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