Senior Associate, Business Analyst, Ops Coo Operational Risk Management, Technology And Operations
Singapore, Singapore
Job Description
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Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
- As the SG extension of the MEGA functional team, partner the MEGA tech team to work closely with key stakeholders and users from Operations & Risk SMEs to ensure effectiveness and reliability of the MEGA platform:
- Provide user support on MEGA workflows, issues and enhancements / testing.
- Work with key users and Technology teams to ensure data governance, workflow quality.
- Work with ID admin and application manager (Tech) to ensure access matrix is sound.
- Initiate improvements backed with data, to derive benefits aligned to the agreed outcomes.
- Support/Manage changes in the MEGA platform to achieve agreed outcomes:
- Gather information on user feedback, requests for decision making on work prioritization.
- Perform analysis of the user case requirements and change impact.
- Collaborate with ORM data team and tech and ID admin to implement the solutions.
- Manage the validation of the implementation and revised workflows with key parties.
- Provide prompt updates / escalation to management / stakeholders.
- Work with tech to automate data from MEGA to the Control Tower platform.
- Upskill users on use of MEGA platform and reduce failure demand, enabled by data analysis leveraging the PeopleTech Control Tower and DDOM.
- Partner Key Stakeholders to drive ORM owned initiatives leveraging MEGA to achieve agreed outcomes e.g. onboarding of new MEGA assets and processes.
- Provide Project support and Business/Impact analysis for other ORM led or impacted initiatives e.g. streamline data submission process for risk control tower.
- Degree holder in Computer Science, Engineering or equivalent.
- 3-6 years working experience, with exposure to Business/Ops/Risk Management environment.
- 2-5 years of Business/Data Analyst experience.
- Knowledge and experience in software tools and Agile methodology is advantageous.
- Curious and passionate about solving business problems with attention to detail.
- Experience in user management / data & dashboard support and stakeholder interactions.
- Able to communicate clearly and interact professionally with a diverse group, executives, managers, and subject matter experts.
- Independent self-starter with ability to multitask and has a \xe2\x80\x98can-do\xe2\x80\x99 attitude.
- Good understanding of data and workflows, and analytical concepts.
- Resourceful in picking new tools.
Primary Location: Singapore-DBS Asia Central Job: Technology Schedule: Regular Employee Status: Full-time : Job Posting: Mar 3, 2023, 1:59:23 AM
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Job Detail
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Job IdJD1290841
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned