Job Description

Performance Excellence drives Customer Operations culture of quality, consistency and continuous development resulting in exceptional performance and a first-class customer experience.
Working within Performance Excellence, the Senior Business Analyst - Reporting will engage with internal customers to interpret information from performance management reporting, to define and document the requirements and manage the implementation of the reports to agreed timelines. Such complex reports should be done by collaborating with other team members to deliver the required reports on time and with exceptional quality. The individual will work with Reporting and Business Analysts in the team to automate excel routine work using Excel Macros VBA, Access Database, Oracle SQL, Alteryx workflows and present them in Tableau and Power BI dashboards as self-serve tools.
Responsibilities:
Maintain existing reports to keep up with additional or changing requirements of the business. This includes continually optimizing existing reports to improve performance without impacting the end-result of the report.
Work directly with internal stakeholders to determine reporting requirements and develop appropriate solutions
Communicate insights and recommendations to the stakeholders in a clear and concise manner
Develop new reports, in any reporting tool as deemed necessary by the company, in accordance with the company standards
Work with other members in the team to automate excel routine work using Excel Macros, SQL, Alteryx Workflows, Tableau
Maintain the existing macros, workflows, dashboards and make changes as needed by business
Become the subject matter expert on anything related to historical performance and metrics for the Order to Cash process
Continually improve knowledge of the business by engaging with customers both from operations and support
Perform report analysis like deep dive or trend analysis whenever required by the business
Support migrations
Qualifications:
MBA or Bachelor's Degree required in Finance or Computer Science with experience in a operations Reporting / Analysis environment
Strong knowledge and experience using Microsoft Excel and Powerpoint
Knowledgeable and experience in VBA and Macro
Knowledgeable and experience generating data using Business Objects
Knowledgeable and experience in building dashboards using BI tools
Knowledgeable and experience in creating visualization using Tableau
Self-motivated, dynamic (able to respond to changing priorities) and able to work with minimal supervision (commitment to deliver to agreed timescales)
Excellent teamwork skills, flexibility and ability to handle and prioritize multiple tasks
Excellent communication skills - verbal, written and presentation.
Ability to work under pressure and to exacting time scales on occasion
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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Performance Excellence drives Customer Operations culture of quality, consistency and continuous development resulting in exceptional performance and a first-class customer experience.
Working within Performance Excellence, the Senior Business Analys