Job Description

Assist guest with table reservation. Assist guest and lead guests to their assigned table/s Ensure guest are serviced within specified time. Knowledgable of menu and presentation standards. Sp Assist guest with table reservation. Assist guest and lead guests to their assigned table/s Ensure guest are serviced within specified time. Knowledgable of menu and presentation standards. Speak politely to the guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette. Able to anticipate any unexpected guest need and reacts promptly and tactfully. Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.. Record transaction / orders in Point of Sales systems at the time of order. Communicate with the kitchen regarding any menu questions, the length of wait and product availability. Communicate additional requirements, allergies, dietary needs, and special requests to the kitchen. Table visit to ensure guest/s satisfaction with each food course and beverages. Responsible for clearing, collecting and returning food and beverage items to proper area. Maintain cleanliness of work areas, glass, etc. throughout the shift. Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly. Present accurate final bill to guest and process payment. Perform shift closing on the Point of sales terminal and tally cash and credit card settlements. Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas. Ensures that Restaurant is in standards and SOP's are consistently implemented. Work with fellow staffs and manager to ensure that the restaurant achieves its full potential. Completes the daily responsibilities that are set for each individual shift. Complete closing duties, including restocking items, turning off lights, etc. Conducts monthly inventory checks on all operating equipment and supplies. Take an active role in coaching and developing junior staff. Any other duties related to food and beverage service assigned by the manager.