Job Description

About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Senior Communications Specialist (Remote - APAC)Work DynamicsWho We AreWe are the JLL Global Communications Team assigned to the Amazon Global Real Estate and Facilities (GREF) account, one of the largest accounts at JLL. We are a nimble team of communicators with representation in countries around the world. We are writers, project managers, designers, strategists, creators, and outside-the-box thinkers. We are obsessed with our customers, insist on the highest standards, and we know how to deliver results.The JobThe Senior Communications Specialist will initially focus on supporting GREF's communication program in the APAC region. JLL and GREF are working hard to globalize their ways of working to provide consistent experiences to all Amazonians around the world. In the meantime, there is much legacy work to be done in APAC. Understanding the culture and climate of the various countries will be critical to creating high-level, engaging, and flawlessly written communications that drive excellent experiences for Amazonians, GREF, and JLL employees alike.This position will be one of a team of internal communications and design experts based around the globe. You will bring the APAC perspective to both the GREF and the JLL global communications teams, help us effectively reach our constituents in your region, and globalize the communications function. Eventually, you will cease to focus only on the APAC region and become fully dedicated to the global model. This position is fast-paced and highly client-focused so requires the proper balance of professionalism, attention to detail, and initiative.Responsibilities include: Support APAC leadership - primarily client leadership - with communication requests, including many with quick-turnaround deadlines.
Support site-level communications direct to Amazonians as requested by various GREF service lines operating in the region. Ensure these communications are consistent with global branding and messaging for those service lines.
Partner with JLL regional leadership including Human Resources to drive messaging and stand up programming. Connect with Global Communications team to ensure consistency across regions.
Work with the JLL Global Communications team to implement and manage regular JLL programs and communications in APAC to support, engage, connect, and inform our JLL employees. Examples include standing up regional town halls and regional account newsletters, as well as helping drive regional engagement to global activities.
Forge relationships with facilities management (FM) team members across your region to solicit their stories and gain an in-depth understanding of their communication needs. These individuals are both your source of knowledge and your audience, so staying attuned to their needs is key to a successful communications program.
Assist our JLL Operations and GREF Global Communications with the globalization of FM processes in the region, including advising on change management communications that will be impactful for a variety of APAC constituents.
Pitch content and story ideas based on a global calendar of topics and events so you are ahead of the game and always have an arsenal of ideas to pull from.
Partner with design and communication team members to develop and maintain templates and tool kits to streamline the content creation process and enforce global consistency aligned to the latest style guidelines.
Bring forward your ideas, innovations, and insights. We are an evolving organization with opportunities limited only by the extent of our imagination.
Who You AreYou are highly thoughtful and strategic in your content selection and super attuned to your various audiences. Your writing is as impeccable as it is engaging, and you are able to cater your voice and style to best reflect your customer's style and to reach your audience. You are proactive, creative, organized, and disciplined and comfortable reaching out to people to find the latest news or to identify the most urgent needs. While you always analyze and learn from the results of a campaign, you also understand the importance of upfront research to align your content and programs to audience expectations.What You Need to Be SuccessfulSometimes you just have to see it to believe it, so we can't wait to see your content portfolio which clearly identifies your contribution to each project. Show us your stuff, don't be shy, we love it when confident, creative people brag about their unique talents and project outputs.Other skills and requirements we'd like to see: Education/experience7+ years of experience in communications, journalism, marketing, creative writing, or similar field with a portfolio of work to demonstrate a variety of deliverables
Degree in Communications, Journalism, Marketing, Creative Writing, Business Administration, or similar, a plus
LanguagesFluent and flawless written and spoken English is non-negotiable
Fluency in other languages a plus
Technical know howMicrosoft Office proficiency, with focus on Outlook, Word and PowerPoint. SharePoint experience would be great, too.
Experience creating multi-channel communication campaigns with the tech savvy to seamlessly connect them together
Adobe Creative Suite or other design/layout tools also a plus
Basic skills and qualifications that get your foot in the doorA love of people, design and storytelling a must!
Excellent written communication skills with experience creating engaging content for large and diverse audiences.
Experience supporting global communications programs, ideally in real estate projects and operations.
Highly organized with the ability to prioritize and manage multiple tasks simultaneously.
Strong interpersonal skills, a natural collaborator, proactive, and always congenial with coworkers, clients, leaders, and customers alike.
Ability to remain highly-effective in a remote and global environment while demonstrating cultural sensitivity and a willingness to work outside of normal business hours when necessary.
An innovative spirit, curious, outside-the-box thinker, highly adaptable to change, and a preference for simplification of program and process.
Extra special skills and qualifications that earn you mega bonus pointsExperience in audio and visual content creation a big plus!
User Experience (UX) design experience for designing digital layouts would be exceptional!
What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can't wait to see where your ambitions take you at JLL. Apply today!