Senior Customer Service Representative [manufacturing / Po/do/pioneer]
Job Description
Responsibilities: * Provides daily support to customer inquiries, which may include key accounts, regarding products and/or services. * Receives inquiries and complaints regarding products and/o Responsibilities: Provides daily support to customer inquiries, which may include key accounts, regarding products and/or services. Receives inquiries and complaints regarding products and/or services. Investigates and resolves a variety of problems. Generate orders, create standard quotes, credits to bills/orders, etc. May go to customer's website for correspondence and confirm, change or cancel the orders. Champions activities with other internal departments to meet customer needs. Track shipments, orders, reworks, etc. Trains junior team members as needed Demonstrates knowledge and expertise in product and applications Identifies ways to reduce waste and improve business processes
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Job Detail
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Job IdJD1221173
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$48000 - 57600 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned