Focus on ensuring the hotel operates smoothly, efficiently, and profitably.
Implement a rotation schedule to ensure all sections are adequately covered. * Establish performance metrics for junior staff and conduct regular evaluations.
Provide regular feedback and coaching to ensure staff maintain a positive corporate image.
Develop a standard operating procedure (SOP) for guest interactions to ensure promptness, courtesy, and efficiency.
Set up a checklist for preparing VIP rooms and ensuring all amenities are provided.
Implement a key control system to ensure keys are issued only to authorized personnel.
Schedule regular meetings with housekeeping to address discrepancies and variances.
Train front office staff on how to handle incidents and direct guests to the Security department.
Develop a comprehensive training program for reception staff, including on-the-job training (OJT) plans.
Monitor room inventory daily and adjust strategies to maximize occupancy and revenue.
Additional Information:
At least 2 years experience in Duty Manager.
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTONBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Daniel Yap Chun Mun Registration Number: R23115313 EA Licence No: 06C2859 (MCI Career Services Pte Ltd)Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?How many years\' experience do you have as a Duty Manager?Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!Company informationRegistration No.200701947WEA No.06C2859