Develop and execute an omnichannel ecommerce strategy: Align with business goals to define a strategic roadmap, optimize product mix, pricing, and promotions, and drive profitable growth across all digital channels.
Leverage Salesforce to its full potential: Use Salesforce as your command center, analyzing data to identify opportunities, track performance, and make data-driven decisions that optimize conversion rates and revenue.
Lead by example: Foster a collaborative environment, motivate and guide the ecommerce team, and build strong relationships with cross-functional partners like marketing, IT, and operations.
Master of the metrics: Become the KPI guru, owning and driving key performance indicators like conversion rates, average order value, customer acquisition cost, and return on investment (ROI).
Stay ahead of the curve: Proactively research and implement the latest ecommerce trends and technologies, ensuring our business stays ahead of the competition.
Become the voice of the customer: Analyze customer data and feedback to understand their needs and preferences, shaping the user experience and driving customer loyalty.
Who you are:
A seasoned ecommerce professional with 8+ years of experience in a leadership role.
Possess a strong understanding of the Salesforce ecosystem, ideally with experience in B2C commerce clouds.
A data-driven strategist with a knack for translating insights into actionable plans.
A commercially savvy leader with a proven track record of driving profitable growth.
A tech-savvy individual with a deep understanding of the ecommerce landscape.
A skilled communicator and collaborator with exceptional interpersonal skills.
Argyll Scott Singapore Pte Ltd EA License No. 16S8105 Koh Ching Wen (Xu Jingwen) EA Reg No: R1108631