Interacts with clients and engineering contacts to provide internal support prior to, during, and after shipment on all engineering requirements.
Project Management skills for orders that require the coordination with Germany, India etc. and third party suppliers.
Create and reviews drawings to ensure compliance with the submitted specifications.
Provides key account customers with technical support, solutions, and cost estimates on products and solutions...
Coordinates between sales, engineering, production, and quality to ensure optimum service and customer satisfaction.
Works closely with Key accounts to resolve conflicts and design changes before they become significant delays.
Performs other related duties as assigned.
QA & QS
Responsible for the quality standards for engineering, and production activities of the company
Leading, manage & supervising a team of QA/QC personnel's in accomplishing the assignment in quality and regulations.
Manage, plan, execute & monitor the production activities right from order receiving, reviewing, implementation, execution, testing and delivery according to standard quality requirement from headquarter and industry regulations.
Assisting in preparing commercial & technical proposal for tender submission.
Develop methods for inspection, testing, sampling and training according to NPI process.
Monitoring and revising quality of manufacturing, documentation, testing, installation, system supporting & servicing activities according to overall order.
Responsible for inspection / calibration tools & equipment in certification and functionality.
Implement all necessary activities according to company procedure & quality requirements for local production and engineering services.
Review, recommend & implement changes / modifications to resolve field problem related to the quality standard and regulation.
Education and/or Experience:
Bachelor of Science degree in Electrical/Electronic or Instrumentation Engineering or Technology.
At least 3 years working experience in the related field of QA/QC in production.
Knowledge and able to work in environment of ISO 9001.
Minimum 5 – 8 years of technical application experience in a relevant field.
Skills and Abilities:
Excellent communication skills, both verbal and written in English. Knowledge of German language would be of advantage.
Customer focused attitude (Responsiveness, Accurate & Customer Friendly).
Proficiency in office management software (MS Office and other company systems)
Experience with AutoCAD or similar programs a plus
High degree of professionalism.
Proven ability to operate under pressure
Willingness to travel
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