Answer patients\' phone calls or emails related to billing or payment enquiries.
Follow-up promptly on the enquiries internally within the hospitals or with Patients, where necessary.
Ensure that the enquiries are attended to and provide responses to patients within the expected turnaround time
Any other related ad hoc duties
Job Requirements
Diploma holder
1-2 years working experience
Able to work in fast paced environment
Able to manage high-volume activities and handle data confidentiality
Able to work under tight timeline and respond to changing priorities.
IT savvy and comfortable with the use of Microsoft Excel to handle large amount of data.
Organised, meticulous and proactive.
A team player with good interpersonal skills
This is an outsourced role.
If you are interested, kindly send your resume (in MS Word format) to Deepika at deepika.sri@rmagroup.com.sg stating your salary expectations & availability to take it forward.
All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn and Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified