Job Description

Receptionist/customer service/frontline duties including but not limited to:

• Attending to clients, visitors and members of the public walking into the centre including following up on their enquiries
• Handling any difficult or/and distress clients at the frontline
• Attending to clients via walk-in and phone calls
• Attending to case referrals and other emails in common mailbox
• Creating Enquiries on SSNet
• Noting and forwarding messages accordingly
• Attending to requests/instructions by case workers (e.g. be the collection point for clients's documents)
• Attending to donations (cash/cheque/PayNow/Donation-in-Kind)

Fulfilling clerical/admin duties including but not limited to:

• Upkeeping and safekeeping of the office's overall admin matters/documents
• Processing claims, quotations, and bills/invoices for payment
• Updating and maintaining simple databases, facilities booking system, etc.
• Processing basic financial transactions (putting up of purchase requisitions, etc.)
• Maintaining filing of documents (receipts, invoices, etc.)
• Updating and maintaining documents for compliance/finance purposes (for donated items, transfer of items from another centre, etc.)
• Liaising with vendors for office maintenance/supplies matters
• Ordering of office supplies
• Maintaining inventory records
• Minutes-taking
• Supporting the upkeeping of the office facilities, environment, assets, other properties, and safety
• Supporting a team of about 30 colleagues in admin independently
• Fulfilling any ad-hoc duties assigned by supervisor or HOD

Requirements:

• ITE certificate in Business Administration or relevant discipline with at least recent 8 years of full-time admin work experience, OR
• O-Level with at least recent 10 years of full-time admin work experience

Interested applicants, please submit a detailed resume and expected salary via APPLY NOW button

We regret that only shortlisted candidates will be notified.

Additional Information

Career Level

Non-Executive

Qualification

Primary/Secondary School/O Level, Professional Certificate/NiTEC

Years of Experience

10 years

Job Type

Full-Time

Job Specializations

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Company Overview

About Singapore Children's Society

Singapore Children's Society protects and nurtures children and youth of all races and religions. In 2021, the Society reached out to 19,973 children, youth and families in need. Established in 1952, its services have evolved to meet the changing needs of children.

Today, Children's Society operates 11 service centres islandwide, offering services in the four categories of: Vulnerable Children and Youth, Children and Youth Services, Family Services, and Research and Advocacy.

Our Mission

To bring relief and happiness to children in need

Our Vision

To be a leading edge organisation in promoting the well-being of the child

Additional Company Information

Registration No.

S62SS0057G

Company Size

51 - 200 Employees

Average Processing Time

18 days

Industry

Non-Profit Organisation / Social Services / NGO

Benefits & Others

Dental, Education support, Medical, Regular hours, Mondays - Fridays, Business (e.g. Shirts)