Support in the setting and review of organisation strategic direction
Co-Lead in the work plan and budget exercise
Drive strategic projects incl. scoping, getting buy-in from key stakeholders, budgeting, facilitation, implementation, review, etc.
Support in the assessment and monitoring of strategic projects in the role of Project Evaluation process gatekeeper
Client Insights
Take the lead on planning, design, analysis and reporting of patient experience survey
Support organisation with client insights for decision making
Collaborate across different internal and external stakeholders for service development and ongoing process improvements
Proactive in addressing any possible red-flags, take initiative in finding/providing solutions to any issues
Enhance architecture and processes to better client insights collection and application
Support internal stakeholders in translating their service objectives into research objectives, agree on critical success factor and develop the most appropriate methodology to provide robust evidence for decision making.
Corporate Performance
Support in the setting & review of Corp KPIs
Monitor and report on KPI performance
Identify area for improvements and learning
Requirements:
Min. 5 years working experience in corporate/ strategic planning &/or healthcare would be preferred
Experience in in client/ consumer research - survey design, execution (interview, focus group discussion), data interpretation, trend analysis, etc.
Meticulous, strong in data analysis and critical thinking
Strong project management and presentation skills
Possess good interpersonal skills and a team player
Resourceful and self-motivated
Proficient in MS Excel and Powerpoint presentation
We regret that only shortlisted candidates will be notified
Interested applicants please send your updated resume to
Noga Lim Wei Loong Registration Number: R1329872 EA License Number: 10C3804 People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623
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