Job Description

Role and Responsibilities:

The incumbent will be responsible for the following:

• Organise and provide secretariat support to clinical quality assurance committees, workgroups and associated meetings.
• Work with relevant stakeholders in areas of quality assurance, patient safety, continual improvement, and risk management.
• Plan, develop and implement quality improvement projects.
• Assist with other clinical governance functions such as preparation of reports and analysis.
• Serve as a resource-person and maintain positive relationships with doctors, nurses, allied health and administrative colleagues.
• Support in the licensing of hospital, internal audits, incident management and clinical quality records review programme (CQR).
• Undertake any other tasks and duties as assigned by the Manager or Head of Department

• Degree in Life / Pharmaceutical Sciences, Healthcare Administration / Management, Biomedical Engineering, Pharmacy, Nursing; or Occupational, Physio or Speech therapy.
• Preferably 3 to 4 years of healthcare experience. Postgraduates with less experience welcomed to apply.
• Experience in healthcare administration, clinical quality (e.g. JCI, LEAN, Six Sigma, Root Cause Analysis, Plan-Do-Check-Act, or other quality improvement methodologies) and / or risk management will be of added advantage.
• Good PC skills and proficient in MS Office applications including MS Word, Excel, PowerPoint.
• Meticulous with strong problem-solving, interpersonal, oral and written communication skills.
• Positive work attitude and ability to work with all levels of staff and diverse stakeholders in both independent and collaborative work environments.
• Self-motivated; able to multi-task, work independently, and produce well written reports, papers, minutes, etc.
• Has compassion and a heart for patient safety and ethics.