Job Description

You will be part of the Employee Support & Advisory team within HR Shared Services to deliver customer-centric experience to our employees. You will be responsible for executing HR operational processes from pre-onboarding to exit.

Job Responsibilities

You will provide professional support and ensure smooth execution of the employee life cycle activities in a timely manner, adhering to the local regulations and OCBC Group\xe2\x80\x99s policies.

• Assist Team Lead in projects management; maintenance of SOP, process maps, letter templates and checklists; outsourcing, audit and regulatory-related matters for People Services team; and any other duties or projects assigned
• Manage onboarding administration process including employee screenings, issuance of offer letters, employee declaration etc.
• Initiate post-employment screenings and highlight discrepancies flagged out in screening reports to the respective HR Business Partners
• Manage other staff movement activities such as transfers, secondment, conversions of employment types, retirement and cessation of employment
• Manage activities related to the Representative Notification Framework for financial advisers where required
• Administer work pass applications and renewals for employees and/or dependents
• Uphold good data management practices by ensuring accurate and up-to-date employee records in our HR systems
• Ensure timely storage of employee documents in our electronic personnel file system
• Provide thoughtful, accurate and timely responses to employees and stakeholders

• Degree qualification in Human Resources or related discipline
• At least six years of relevant experience, preferably within the financial services industry
• Good knowledge of the Employment Act
• High level of initiative, meticulous and detailed oriented with strong organisation skills
• Ability to handle confidential information professionally and appropriately
• Excellent interpersonal and communication skills, with the ability to work collaboratively with stakeholders
• Positive working attitude, results oriented and have a process and service-focused mind-set
• Energised by a fast-paced work environment, with the ability to multi-task and manage high volume work, with minimum supervision
• Willingness to embrace new HR technologies and changing processes

OCBC Bank