Job Description

To liaise with Sales/Product/GTM/CX to determine training needs and schedule training session



To design effective training programs



To select & book and implement training resources to design and conduct effective training programs



To conduct seminars, workshops, individual training sessions



To prepare educational materials



To research and work with vendors and other departments to develop full suites of training and engagement activities



To support and maintain engagement initiatives that promote CBG organisational goals and Sales culture



To analyse division employee sales engagement climate through employee surveys/dipsticks and identify improvement needs



To establish and maintain measurement standards to provide meaningful information to guide continual improvement and further increase employee engagement, satisfaction, and retention



To work with stakeholders to design sales toolkits, new product/promotion launch materials



To conduct sales performance audit, identify training gaps and recommendation of coaching support and re-training



To manages the reports, administrative work for Sales Academy

Qualifications



Diploma or Degree in any discipline



Min 2 years of work experience in Corporate/Commercial Training, Staff Communications and Project Coordination



Enjoy building relationships and engaging with people



Telco, Retails or Hospitality industry experience preferred



Excellent written and oratorical skills to motivate and drive energy



Tech-savvy and willing to embrace new technology



ACLP certified



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