Job Description

Job Responsibilities

• Support in the setting and review of organisation strategic direction
• Co-Lead in the work plan and budget exercise
• Drive strategic projects incl. scoping, getting buy-in from key stakeholders, budgeting, facilitation, implementation, review, etc.
• Support in the assessment and monitoring of strategic projects in the role of Project Evaluation process gatekeeper
• Take the lead on planning, design, analysis and reporting of patient experience survey
• Support organisation with client insights for decision making
• Collaborate across different internal and external stakeholders for service development and ongoing process improvements
• Proactive in addressing any possible red-flags, take initiative in finding/providing solutions to any issues
• Enhance architecture and processes to better client insights collection and application
• Support internal stakeholders in translating their service objectives into research objectives, agree on critical success factor and develop the most appropriate methodology to provide robust evidence for decision making.
• Support in the setting & review of Corp KPIs
• Monitor and report on KPI performance
• Identify area for improvements and learning

Job Requirements

• Graduate qualification with equivalent experiences in a related at least 5 years of relevant experience is required
• Min. 5 years working experience in corporate/ strategic planning &/or healthcare would be preferred
• Experience in in client/ consumer research - survey design, execution (interview, focus group discussion), data interpretation, trend analysis, etc.
• Meticulous, strong in data analysis and critical thinking
• Strong project management and presentation skills
• Possess good interpersonal skills and a team player
• Resourceful and self-motivated
• Proficient in MS Excel and Powerpoint presentation
• Excellent English written & verbal communication skills

Only shortlisted candidate will be notified. To apply, please visit to www.gmprecruit.com and search for Job Reference: 22473 GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766