Job Description

About the Opportunity Job Type: Permanent
Title Senior HR Business Partner, ISS
Department Human Resources
Location Singapore
Reports To Senior HR Business Partner, Investment Solutions & Services
We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our China AMC team and feel like you’re part of something bigger.
About your team
The Human Resources department supports the business to ensure the effective management and development of the talent in our organisation. It involves having oversight of all aspects of human capital management, which includes a number of areas of expertise working together collaboratively - talent acquisition, talent management and development, reward, employee relations and organisation development.
About your role
Working closely with the Senior HR Business Partners for Investment Solutions & Services in Asia, you will provide proactive, innovative, business focused HR Partner support to the regional distribution client groups that include SEA Distribution team, Middle East and other regional clients as required. The primary objective of the role is to act as a business partner to ensure that managers are equipped to deal with people matters appropriately and that the people agenda is reflected in all decisions, and aligned to achieving desired business outcomes. You will work very closely with the other HR Business Partners in the region and globally as well as COE teams to deliver innovative and future driven business focused HR initiatives.
A key aspect around the success of the role would be the ability to perform in a matrix international environment, working in partnership and collaboration with HR and business colleagues across FIL’s offices.
Key Responsibilities
Insights, Strategy and Solutions

• Work with the Senior HR Business Partners, Investment Solutions & Services to translate the business strategy into people focused initiatives, participating in developing and shaping programmes to address business specific needs now and for the future
• Work closely with identified business leaders to understand business and talent pressures and support the delivery of goals and objectives for the local leadership team
• Work with managers to understand motivation and retention issues, developing and implementing solutions where issues are identified
• Provides HR insights and solutions in close communication with global HR and regional HR team, and ensure HR advices and services are consistent with business goals and directions

Organizational Development

• Work with managers to gain insights into opportunities for efficiency improvement on people and structure
• Analyze data on organization structure, accountabilities and spans of control to support the business case for redesign
• Coach and advise managers in the optimization of current team design to improve performance
• Combine a range of business data with personal experience to develop insight into the organization, its customers, and the external context it operates in. Use these insights to identify opportunities, priorities and potential risks
• Work with the Employee Engagement team on a number of communication activities for the business e.g. Annual Your Voice Survey (employee engagement survey) and track outputs and activities
• Promote and reinforce the Fidelity culture. Contribute to the Singapore community with regard to culture and staff engagement

Resourcing and Talent Planning

• Work with Talent Acquisition team and participate in recruitment and selection processes to ensure experienced and skilled talents are brought into the distribution teams
• Support business managers in the induction and on-boarding of new staff, focusing on assisting new staff members in engaging with the Fidelity culture and understand management practices key to successful delivery
• Support the facilitation of the Induction program in the region
• In conjunction with Early Careers team, support Early Careers Program’s assessment centers and ongoing management of the early career programs when/where required

Performance Management

• In conjunction with the C&B team, undertake market reviews of compensation and work with the business to ensure an efficient management of the year end compensation review process is conducted for distribution teams
• Advise and support business managers in relation to their recommendations, maintaining objectivity and fairness at all times and ensuring accuracy of data throughout process. Assist in communicating key steps of the process and updates to the management teams
• Coach managers to manage performance on an ongoing basis and to have honest, open performance conversations with a focus on constructive and transparent communication between employee ad manager
• Undertake proactive compensation initiatives, in collaboration with the C&B team, to ensure that compensation remains competitive and retains key talents

Training and Development

• In conjunction with Talent Development team, work with managers to ensure regular talent discussions take place as part of management meetings, and development plans are in place targeting high potential employees and for talent pipeline
• Work with Talent team and Senior HR Business Partner to support the collation and assessment of specific training and development requirements for the local leadership team as well as ensuring employees participate in a range of enterprise wide development activities or bespoke activities for distribution where required
• Facilitate appropriate job moves for individuals in line with the talent management principles of the organization
• Partner with managers to implement talent development, deployment and career management process
• Support Senior HR Business Partner and work with Talent team in rolling out various internal/external trainings for the business where required
• Understand the local government training incentive schemes and assess opportunities that may benefit Fidelity.

Employee Relations

• Manage complex employee relations issues, engaging with managers promptly to address issues in a timely manner and assist in developing employee communication plans where appropriate. Contribute to the HR components of change management and restructuring initiatives, which may include consultation with groups and individuals
• Coach and build capability of managers to handle situations with skill rather than managing the issues for them
• Support the resolution of employee relations matters e.g. Involuntary termination, Redundancy, Performance Improvement Plan, Disciplinary Meeting tec.
• In conjunction with HR Legal and Sr. HRBP, review existing policies and procedures, and make recommendations on continuing, modifying or eliminating particular policies and procedures that are not supporting business goals (reviewing and updating employee handbook); Ensure consistency across the different line of business

HR Compliance, governance and Projects

• Participate as an active member of the HR business partner community to identify and share best practice, which in turn will drive continuous improvement
• As HR’s capability develops in people analytics, provide strong support in people analytics, data-driven people and organizational insights for decision making to both Senior HR Business Partner and to the business where required
• As required, work with the Senior HR Business Partners and managers to support the annual and monthly budget tracking process, as well as other ad hoc projects and activities
• Responsible for producing regular and adhoc reporting requests to fulfil local regulation requirement
• Keep abreast of the regulatory framework in Singapore and use the knowledge to guide business partners and HR partners, and ensure consistency locally
• Participate in global or regional HR projects or initiatives whenever possible

About you

• Probably the most important requirement for this role is to be able to demonstrate the ability to work with others, both as colleagues but also as internal clients
• The ability to inspire confidence in others based on integrity, objectivity and fairness is key
• Familiar with the regulatory schemes and their impacts on people locally with good external industry connections
• Ability and desire to work with a diverse client group, and able to deliver at pace and scale
• Significant HR experience of working in a customer focused, dynamic, commercially driven environment: preferably Financial Services industry
• Ability to navigate and build strong relationships and credibility at all levels across regions, and functions with proven skills at partnering with managers and senior leaders. Gain the confidence and trust of others through demonstrating good judgement, great communication skills, and follow-through on commitments
• Highly collegiate, ability to work well with colleagues across the range of HR Centers of Expertise, sharing ideas and building on best practice, with proven ability to leverage their domain experience and capabilities
• Demonstrable experience of working collaboratively with colleagues across regions and functions, with an ability to remove organizational barriers and obstacles to deliver Fidelity wide projects and initiatives
• Naturally curious with a drive to look externally into the market and understand the latest thinking within the human capital management arena
• Can-do attitude, experience of working on own initiative within a changing and high-pressured environment; commitment to high standards of excellence, demonstrating a drive to succeed in a changing environment
• Excellent working knowledge of MS word, Excel, PowerPoint as well as HR Analytics
• Fluent English in both Speaking and written
• Great attention to details, excellent organizational skills, ability to multi-task with result-oriented mindset.

Feel rewarded
For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.