Job Description

• To ensure all the applications systems remain in good working order
• Support new application systems when they become operational
• Respond to production emergencies in a timely manner based on Service Levels as indicated in the Period Contract. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds
• Diligently perform routine checks and to escalate to the Project Manager any anomaly detected. The Candidate should show the initiative to alert and conduct troubleshooting together with other system engineers, database administrator (DBA) and outsourced vendors
• Committed to meet the Service Level Agreement (SLA) timelines
• Follow through every issue / problem till closure; and complete the necessary documentation as required
• Assist users and answer queries regarding the supported operational systems
• To interact with the helpdesk agents, end-users and external vendors during application support and problem resolution
• To be on standby support on weekends / public holidays. In the event of scheduled downtime or during a crash, will be required to be in office during off-office-hours to support the systems.
• Besides application support, the one is also expected to make some code changes/ enhancements that arise from service requests & Follow the technical standards and update the necessary documentation
• Report to the Project Manager the tracking and management of the project timelines and resources that he/she has been assigned to undertake
• Prepared to understudy and undertake the development of new applications and maintenance of any existing systems or as assigned by the Project Manager
• Able to work independently with minimum supervision and also work effectively as a team member among the system support and application development teams

Job Requirements

• Possess at least a bachelor's degree in Information Technology (IT), Computer Engineering, Computer Science or equivalent
• Have at least FIVE (5) years of work experience in IT development, with exposure to end-to-end software development lifecycle (system analysis and design; full stack development and testing)
• Have at least FIVE (5) years of work experience in system support, troubleshooting and maintaining web applications
• Have at least FIVE (5) years of development experience in using the Microsoft .Net framework (ASP.NET), .NET Core framework, MVC and be proficient in C#.NET
• Have at least FIVE (5) years development experience and be proficient in the following front-end technologies: JavaScript, AJAX, HTML, CSS and JQuery, JSON and XML
• Preferred to have experience in developing applications using Bootstrap front-end web framework
• Preferred to have experience in developing REST Web Services in C# .NET
• Preferred to have experience in developing applications using SOAP and/or REST based web services and APIs
• Have at least FIVE (5) years of work experience with one or more of the following relational databases (MySQL, MS-SQL) and be proficient in writing optimized SQL queries/stored procedures
• Preferred to have experience in integrating application with any online payment mode (for example PayPal, Credit Card, PayNow, NETS, etc)
• Have working experience in server-side frameworks and technologies e.g Node.JS
• Experience in AWS cloud computing (e.g AWS S3, EC2, RDS, AWS SDK for .NET and AWS CLI, Lambda, etc) will be an added advantage
• Experience in DevOps (CI/CD, etc) will be an added advantage
• Experience in cross-platform frameworks (e.g React Native, Flutter) will be an added advantage
• Good command of English and effective communications skills to be able to interact with project teams, end-users to gather user requirements, communicate the proposed solution, conduct user acceptance testing, end-user training, and trouble resolution with helpdesk agents and external vendors
• Have a minimum of TWO (2) years of work experience in Singapore, and thus to have minimally equipped well in understanding and meeting the user requirements & is currently reside in Singapore

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.Job Type: ContractSalary: $7,500.00 - $10,000.00 per monthSchedule:

• Monday to Friday