Senior It Systems Administrator

Singapore, Singapore

Job Description




Essential Functions:
Based in Singapore and reporting to the Asia IT manager, you will be responsible for:

  • Provide onsite and remote support for IT issues: software, hardware, network, and security.
  • Perform hands-on fixes at PC level including installing and upgrading HW/SW, configuring systems and applications.
  • Perform preventive maintenance by monitoring / checking IT equipment including workstations, video conferencing, phones, printers, and network equipment.
  • Administer users, groups and organizational units in Microsoft Active Directory using Active Directory Users and Computers.
  • Perform multiple IT projects as a project leader or member, activities, and tasks simultaneously.
  • Train employees in the proper use of hardware and software; create/maintain documentation; Identifies specific training resources to improve customer usage of technology tools.
  • Work with various stakeholders to enforce corporate requirements and with global IT team to implement corporate standards.
  • Responsible for managing IT budget and expenditure.
  • Managing supplier relations and negotiating contracts, prices, and timelines


Knowledge, Skills, and Abilities:
  • Extensive technical and working knowledge experience related Help Desk ticket system such as Zendesk, ServiceNow.
  • Service and management experience on OA facilities (e.g., printer, Conference Phone, Video Conference)
  • Service experience on Windows 10&11 and Microsoft Office365 platform
  • Hands-on experience with VM and Cloud (Azure) environment
  • Project management experience in IT infrastructure implementation
  • Understanding of budgeting/CAPEX/OPEX
  • Problem solving, communication and interpersonal skills a long with patience, a customer-friendly attitude, and the ability to work in a virtual team environment.


Minimum education and work experience required:
  • Bachelor\'s degree or above in IT or related major
  • 8-10 years of experience in IT Help Desk environment supporting PC hardware and software.
  • Ability to work independently.
  • Good communication skills (English) both verbal and written.
  • IT certification in Microsoft, Linux, Cisco, or similar technologies is a plus.
  • ITIL certification or basic understanding of ITIL methodology is preferred.

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Job Detail

  • Job Id
    JD1308660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned