Establish strong rapport with customers through effective communications and problem resolution
Liaison with various support departments (Accounts & Finance, Air & Sea Operations and Sales) to process daily schedule of incoming and outgoing stock or 3rd party
Liaison with customers on transport arrangement for goods delivery and generate delivery orders
Generate monthly customers\xe2\x80\x99 inventory report for customers\xe2\x80\x99 verifications
Perform stock take on a monthly basis to ensure accurate stock inventory in the warehouse; to rectify the problem should any discrepancies occur
Support all administrative issues, ie billing, monthly report
Responsible for all order management duties involving order processing, order modification, and, auditing of orders to ensure full compliance with policies and procedures.
Verification and filing of import documentation.
Perform receipt against inbound shipments and ensure inbound documentation are in order and in compliance with legal regulations such as GST.
Preparations of shipping documents for outbound shipments (ie. Picklist, Delivery notes, and commercial invoices)
Work with customers/ forwarders/ warehouse on shipment collections.
Liaise with customers/ forwarders against shipment issues encountered
Requirements:
Minimum 2 to 5 years of related working experience
Able to work in a multi-cultural environment and with people of all levels
Meticulous and possess positive attitude
Experience in logistics industry preferred but not a must
Able to work in high tempo environment
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