$10K + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: NorthResponsibilities
Coordinates, prioritize and resolves issues encountered by a more experienced team.
Optimizes the usage of manpower, standard time, equipment and energy of more experienced team.
Escalates critical/complex issues that will impact the business.
Manages more experienced team according to established programs and objectives
Quality Issue Management
Contacts customer, collects feedback, and establishes and maintains good relationship with customers.
Responds to key customer complaints and carries out customer satisfaction investigations to ensure establishment of appropriate improvement plans.
Forecast, monitor and document financial performance against plan
Requirements
Bachelor\'s degree in Mechanical, Electrical or Business or equivalent.
Minimum 5 years of relevant experience.
Familiarity with rules, regulations, best practices and performance standards is a plus.
Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.Please connect us via LinkedIn as follows for efficient messaging:Do Join us at TELEGRAM by searching \xe2\x80\x9cCAREER EDGE JOB OPPORTUNITIES\xe2\x80\x9d to receive fast job alert!Attn: Jace Tay (Registration No.: R1331152)CAREER EDGE ASIA PTE LTD EA Licence Number: 13C6678 To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings. Email: recruit@caed.com.sgSocial Share:More Information